Complaint Review: Bender Ball - Van Nuys California
- Bender Ball P.O. Box 8349 Van Nuys, California U.S.A.
- Phone: 800-601-7088
- Web:
- Category: Weightloss Programs
Bender Ball Fitness Ball Van Nuys California
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Towards the end of last year I purchased the Bender Ball from Benderball.com.I only asked for the dvd and of course the $9.99 turns into more because I did not want the VHS tape. In the mail I received the bender ball and it was what I expected. What I did not expect is another charge from the compay for $6.99 for some diet pills and cardio burn dvd that came in the mail. I did not order the dvd as I work out at the gym and diet pills; I would never take them. I sent them back to the company and I have been given the run around about a credit that has not been placed back to my credit card. I know it is only $6.99, but the point is that they committed a fraud by charging my card for something I did not authorize. They claim I only paid shipping for the products, but I never ordered this stuff.
So on January 20, 2009 I telephoned the company at 800-601-7088 and the girl argued it was only shipping but I told her I did not want the merchandise and I did not authorize them to charge the card. She said I would receive a credit within 7-10 business days for $6.99. It is now March 3, 2009, and I have not received a credit. I have different emails from the company as they said they would credit the account and that was on 2/16/09 and another on 2/18/09 and another on 2/19/09. My card has never recieved the credit and I am reporting this to Consumer Protection at the end of this week if there has been no credit.
Lavelle
Ocala, Florida
U.S.A.
This report was posted on Ripoff Report on 03/03/2009 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bender-ball/van-nuys-california-91409/bender-ball-fitness-ball-van-nuys-california-430245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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