Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #794041

Complaint Review: Care Credit - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Care Credit Internet United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

GE Money / Care Credit  -  These people prey on you.

2 years ago my mom went in for eye surgery.  We thought these guys were great, my mom is on social security, and could not afford to pay all at once - and with their help, she could have her surgery & take 2 years to pay - we borrowed $3300. 

We faithfully made payments over the last 2 years, bringing the balance down to $765. 

My mom had a bad fall, and we had to move her to a smaller, single story home - we were busily getting her settled, so we just made our regular payment on-line in October, without really looking at the bill. 

When I looked at it, I found that the "promotional rate" had expired 5 days previous.  They had applied interest charges of $1387.28 --- that is 42% of the ORIGINAL $3300 - basically tripling the total due

I contacted them, to do a payoff, asking to negotiate this exteme interest charge, I explained the situation, and they were willing to reduce the interest by 1/2, assuming I paid the total the same day - which I did appreciate - but still seems like rape - more than $100 a day in interest ! 

I know that I am to blame for not looking at the bill earlier, and I fully expected to pay a late charge, or interest on the remaining principal - but REALLY -

I paid it, so as not to incur any more charges for my mom, but after paying it - I am getting angrier and angrier, and losing sleep over it....  You would think there would be some sort of grace period for a payoff. 

SERIOUSLY CONSIDER any other options you may have before borrowing from these guys.

This report was posted on Ripoff Report on 10/31/2011 09:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/care-credit/internet/care-credit-ge-money-ge-capital-retail-bank-gecrb-1-week-late-in-payoff-charged-42-of-o-794041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 UPDATE Employee

From CareCredit/GE Capital and would like to help

AUTHOR: GECapitalCares - (USA)

POSTED: Friday, November 04, 2011

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:
 
- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 110411_ccrr
 
For your security, please do not include your account number in your email.
 
Regards,
Nicole
GE Capital

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

From CareCredit/GE Capital and would like to help

AUTHOR: GECapitalCares - (USA)

POSTED: Friday, November 04, 2011

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:
 
- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 110411_ccrr
 
For your security, please do not include your account number in your email.
 
Regards,
Nicole
GE Capital

Respond to this report!
What's this?

#1 Consumer Comment

Where did you get your numbers?

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, October 31, 2011
more than $100 a day in interest
-
Where did you get that number?  If it was 2 years(730 Days), $1387 is only about $1.90 a day not $100 a day.

I know that I am to blame for not looking at the bill earlier, and I fully expected to pay a late charge, or interest on the remaining principal
- Your mom got a special interest deal that was deferred interest for what looks like 2 years.  That means that each month she still accrues interest, but it is just not assessed until after the promotional period is over if she still has a balance or misses a payment along the way.  This is the same with just about any no-interest or same as cash promotion with any bank.

You would think there would be some sort of grace period for a payoff. 
-
Nope..their terms make it quite clear if you miss one payment or don't pay it off by the promotional period you are assessed all of the interest.

SERIOUSLY CONSIDER any other options you may have before borrowing from these guys.
- Again just about any Credit Card that has this type of offer would have done the exact same thing. 

The point is that unfortunately you missed the payoff and were held to the terms of the account.  So while an expensive lesson it is not a RipOff.
Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now