Complaint Review: CENTRIX FINANCIAL - DENVER Colorado
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- Author Confirmed
- CENTRIX FINANCIAL DENVER, Colorado U.S.A.
- Phone:
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- Category: Car Financing
CENTRIX FINANCIAL RIPOFF CHANGES DATES WITHOUT NOTICE DENVER COLORADO
*Consumer Comment: Its not over with
*Consumer Comment: Same thing
*Consumer Comment: Same thing
*Consumer Comment: Same thing
*Consumer Comment: Same thing
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I am so glad and angry to find that I am not the only one who has problems with Centrix. I purchased a car back in March of 2005. Centrix agreed to pick up financing. The payment due date was set for the 31st of the month and on the 30 there after unless it's February, then the 28th. This was clearly laid out in the contract. I asked for that specific date so that all my bills would not be due at the same time of the month. Centrix obvisouly agreed, otherwise they would not have accepted the contract. I made my payment.
April comes and I get a phone call informing me that my payment was late (the 30th wasn't even close) I asked how could this be because my payment is due on the 30th of the month. I was told that they do not accept payment after the 22nd of the month and that they "pushed" my payment ahead to the 6th of the month to give me 5 more days. Well, that didn't do anything for me because I was NEVER notified that the payment date was changing, I was NEVER sent a new contract to sign agreeing to the change. I told the rep that I was not going to pay it until it was due and hung up. I received calls thereafter, but I did not answer them because I was not in violation of my contract.
Fastforward to this year and I began getting phone calls on the 10th of the month (four days after the "new" payment due date) and was told that my payment was late and I needed to make arrangements. I told the rep that my contract stated that my payment date is for the 30th of the month and I would make my payment then. I was told that it wasn't their fault that I couldn't pay my bills, and I needed to borrow money from my friends and pay it or they would come and take my car. I reiterated again that I was not late. I was told that they had the right to change my payment date at any time and that this was in my contract. I made the arrangements and got off the phone. I read my contract 4 times an NOWHERE does it state that they have the right to change the date.
I called Centrix back and requested copies of everything that was in my file, including a copy of the signed contract. Guess what, they have the EXACT same contract that I have and nowhere does it give them the right to change the date.
I have been round and round with this company because if their policy is correct, I have been late since DAY ONE and I am extremely angered by this. I especially don't like to condescending tone from the reps, especially if you sit back and think about it, they probably aren't making more than $12 an hour anyway, so it's highly likely that they have bills they haven't paid on time either or paid at all.
Centrix Financial needs to be held responsible for their unsound dealings and unprofessional employess.
Taylor
oak ridge, Tennessee
U.S.A.
This report was posted on Ripoff Report on 08/16/2006 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centrix-financial/denver-colorado/centrix-financial-ripoff-changes-dates-without-notice-denver-colorado-206432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
Its not over with
AUTHOR: Rosemary - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
This happened to me also. I had a lawyer on this case and then all sudden he backed down. Im currently in law school so in the next couple of weeks Im going to sue Centrix, FlatIron, Peak5..Whoever they are. I've wrote letters after letters to them, but they could care less. Here is the deal since they did not send you a new contract they voided the old contract also. When they told my husband and I they could do anything they wanted I got really rude with them. They responed then we sent you a letter. Guess what I never got one. They responed that is between you and the postman. No! Thats between you and the postman. Thats important business. They came to repo my truck in June. Its just sitting there. It hasnt been sold. The lawyer put an order against it. This is a win able case dont let them fool you. Ive had it up to my ears with this company. After I get done in court with them. Im planning to file a class action lawsuit against this company. To top it off they told my co workers at work my business. It is my goal to put this company out of business. Now when I go and purchase a truck I make sure what Im getting into. I will give you a follow up.
#4 Consumer Comment
Same thing
AUTHOR: Chudney - (U.S.A.)
SUBMITTED: Saturday, August 26, 2006
Centrix suck and manager chris campbell need to be canned. Of course they did the same thing to me. But see only reason I found out about the change is I called to ask a question about my new car loan and the rep told me my due date changed from the 31st to the 4th wow when did this change happen. Lol trust my words centrix is a joke. And dont be 1 day late on that car note they will send you to collections and collection are rudeeeeeeeee..
#3 Consumer Comment
Same thing
AUTHOR: Chudney - (U.S.A.)
SUBMITTED: Saturday, August 26, 2006
Centrix suck and manager chris campbell need to be canned. Of course they did the same thing to me. But see only reason I found out about the change is I called to ask a question about my new car loan and the rep told me my due date changed from the 31st to the 4th wow when did this change happen. Lol trust my words centrix is a joke. And dont be 1 day late on that car note they will send you to collections and collection are rudeeeeeeeee..
#2 Consumer Comment
Same thing
AUTHOR: Chudney - (U.S.A.)
SUBMITTED: Saturday, August 26, 2006
Centrix suck and manager chris campbell need to be canned. Of course they did the same thing to me. But see only reason I found out about the change is I called to ask a question about my new car loan and the rep told me my due date changed from the 31st to the 4th wow when did this change happen. Lol trust my words centrix is a joke. And dont be 1 day late on that car note they will send you to collections and collection are rudeeeeeeeee..
#1 Consumer Comment
Same thing
AUTHOR: Chudney - (U.S.A.)
SUBMITTED: Saturday, August 26, 2006
Centrix suck and manager chris campbell need to be canned. Of course they did the same thing to me. But see only reason I found out about the change is I called to ask a question about my new car loan and the rep told me my due date changed from the 31st to the 4th wow when did this change happen. Lol trust my words centrix is a joke. And dont be 1 day late on that car note they will send you to collections and collection are rudeeeeeeeee..
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