Complaint Review: Credit One Bank - Internet
- Credit One Bank P.O. Box 98872 Internet United States of America
- Phone:
- Web: www.creditonebank.com
- Category: Credit & Debt Services
Credit One Bank Misrepresented rates, charged up front fees without saying or stating anywhere, SCAM SWITCH AND BAIT Internet
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I received a Credit Card Offer in the Mail stating pre-aproval for a 0% APR card with no fees. I received the card and activated over the phone. First month I used the card to make some small purchases and having spent about $250.00 (only half of my balance) was contacted less than two weeks later and told that my account was over balance. A $75.00 upfront fee had been charged to the account which I don't recall seeing anywhere, even their fine print. I logged on to the website and sent $150.00. After 2 weeks they call me back telling me that I owe them money for being over balance. I explained that I had made a payment of $150.00, man only said that it had been rejected. What? I have plenty of money in that account. Late fees where charged again. Keep in mind I had not yet received a statement, in fact, to this day I only have collections letters and NO STATEMENTS! I tried calling someone in the U.S. and could only reach people in India or the Philippines that barely spoke any English. When I asked to speak to someone Stateside the operators would connect me with the guy next to them in the call center. When I called again I explained the problem and wanted to resolve the issue. I asked repeatedly (amongst a lot of what's and uh's) to find out why they were not taking my money when I paid it. Again I was told because there were no funds. I checked with my bank and they have not received any rejected payment attempts. My account at the bank is in good standing and has funds available. I called again. Now they are telling me I have to pay $447.81 for $250.00 in purchases! This time the man says that I did not put my account number in correctly and that is why the payments where being rejected. No one at any time told me this on the 10 previous calls. I am very meticulous when entering account information anywhere especially in forms for payment and for 30 years I have successfully filled out countless instruments of payments without entering the information correctly. I went online to check (while on the phone) and my account had been suspended and access was denied. So now I find out that my 0% APR has a 24% interest rate ON TOP of the $75.00 unmentioned fee. These guys are a SCAM in broad daylight and it is a sad reflection on our society that we let these predators behave this way with impunity. I looked into it and this so called BANK does not have a physical address only P.O. boxes, phone numbers that only take you to a call center in India. THIS IS A SCAM - I am already talking to my attorney about a class action, there are too many people on here that have lodged similar complaints.
This report was posted on Ripoff Report on 08/22/2012 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-one-bank/internet/credit-one-bank-misrepresented-rates-charged-up-front-fees-without-saying-or-stating-any-930789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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