Report: #1442888

Complaint Review: Credit One - LasVegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Daniel — Derry New Hampshire United States
  • Credit One
    P.O. boxes
    LasVegas, Nevada
    United States

Credit One Sherman Financial Group LLC: Private Company I have a credit card bill that is late been trying to pay for 10 hours, you cannot get a human at all my automated option was to a 9.95 express payment or mail which means they can add another late charge LasVegas Nevada

*Author of original report: "You knew you had the account and you knew a payment was due every month" yes I did know

*Consumer Comment: Typical Lame Deadbeat Excuse!

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Its been a problem since I got credit one, I noticed it said if you do express pay for 9.95

your funds are available the next day if not they take your payment immediately but 

doesn't become available for 5 days which is not right. I was getting paper bills but they stopped

which caused me to miss april. so i have a double payment and 35. late fee. Today I tried to 

make a payment before a 2nd late charge was applied.

 I couldn't get into my account said my PW was wrong so they sent a temp code i copy and pasted

said it was wrong so im locked out of my account. I tried to get a human I called every number on the site customer support.

fraud, lost card, credit protection, collections, and website related inquiries. every number took me

to the same automated message. It appears they make it difficult so they can add late fees. 

It was the only card I could get it was for credit repair its not its the way of scamming people

who cant get a real card. 

This report was posted on Ripoff Report on 05/14/2018 05:02 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

"You knew you had the account and you knew a payment was due every month" yes I did know

AUTHOR: Daniel - (United States)

 What I wrote was more about not being able to get into Credit One Acount. But apparently 

the person who wrote "typical deadbeat excuse" missed it or ignored that. Like I said I tried to

make a payment for 10 hours but couldn't access my account or get a human on the phone its

an automated scam. I believe Credit One has a reputation for scamming and ripping people off,

I only say that because I searched Credit One on line and saw more about scams than Banking.

  So I guess everyone is a deadbeat/customer of Credit One, I did go to Credit One on FB and 

complained there. I recieved a response from a person named Philip who said he was sorry and 

to send him a private message about what happened because he wanted customers to be happy

with Credit One, I wrote what happened and hit the message button but like everything else it 

was disabled I should have seen that coming. At this point it goes unpaid I have tried to get into

the account no luck and I won't spend a day trying again. 

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#2 Consumer Comment

Typical Lame Deadbeat Excuse!

AUTHOR: Perry Mason - (United States)

 You knew you had the account and you knew a payment was due every month. Your feeble excuse that you didn't pay because you didn't get a bill is simply a bunch of horse manure! You chose to NOT make a payment. You brought the late fee upon yourself. Your whining about how you need to wait five days to use the card is indicative you don't know how to manage money.

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