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Report: #1442888

Complaint Review: Credit One

  • Submitted: Mon, May 14, 2018
  • Updated: Mon, May 14, 2018
  • Reported By: Daniel — Derry New Hampshire United States
  • Credit One
    P.O. boxes
    LasVegas, Nevada
    United States

Credit One Sherman Financial Group LLC: Private Company I have a credit card bill that is late been trying to pay for 10 hours, you cannot get a human at all my automated option was to a 9.95 express payment or mail which means they can add another late charge LasVegas Nevada

*Consumer Comment: Typical Lame Deadbeat Excuse!

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Its been a problem since I got credit one, I noticed it said if you do express pay for 9.95

your funds are available the next day if not they take your payment immediately but 

doesn't become available for 5 days which is not right. I was getting paper bills but they stopped

which caused me to miss april. so i have a double payment and 35. late fee. Today I tried to 

make a payment before a 2nd late charge was applied.

 I couldn't get into my account said my PW was wrong so they sent a temp code i copy and pasted

said it was wrong so im locked out of my account. I tried to get a human I called every number on the site customer support.

fraud, lost card, credit protection, collections, and website related inquiries. every number took me

to the same automated message. It appears they make it difficult so they can add late fees. 

It was the only card I could get it was for credit repair its not its the way of scamming people

who cant get a real card. 

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#1 Consumer Comment

Typical Lame Deadbeat Excuse!

AUTHOR: Perry Mason - (United States)

 You knew you had the account and you knew a payment was due every month. Your feeble excuse that you didn't pay because you didn't get a bill is simply a bunch of horse manure! You chose to NOT make a payment. You brought the late fee upon yourself. Your whining about how you need to wait five days to use the card is indicative you don't know how to manage money.

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