Complaint Review: Credit One - LasVegas Nevada
Credit One Sherman Financial Group LLC: Private Company I have a credit card bill that is late been trying to pay for 10 hours, you cannot get a human at all my automated option was to a 9.95 express payment or mail which means they can add another late charge LasVegas Nevada
*Author of original report: "You knew you had the account and you knew a payment was due every month" yes I did know
*Consumer Comment: Typical Lame Deadbeat Excuse!
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Its been a problem since I got credit one, I noticed it said if you do express pay for 9.95
your funds are available the next day if not they take your payment immediately but
doesn't become available for 5 days which is not right. I was getting paper bills but they stopped
which caused me to miss april. so i have a double payment and 35. late fee. Today I tried to
make a payment before a 2nd late charge was applied.
I couldn't get into my account said my PW was wrong so they sent a temp code i copy and pasted
said it was wrong so im locked out of my account. I tried to get a human I called every number on the site customer support.
fraud, lost card, credit protection, collections, and website related inquiries. every number took me
to the same automated message. It appears they make it difficult so they can add late fees.
It was the only card I could get it was for credit repair its not its the way of scamming people
who cant get a real card.
This report was posted on Ripoff Report on 05/14/2018 05:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-one/lasvegas-nevada-89193-8873/credit-one-sherman-financial-group-llc-private-company-i-have-a-credit-card-bill-that-i-1442888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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