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Report: #401957

Complaint Review: Cylon LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Cinnaminson New Jersey
  • Author Confirmed What's this?
  • Why?
  • Cylon LLC info-text-alert.com Internet United States of America
  • Phone: 866-895-8697
  • Web:
  • Category: Internet

Cylon LLC Unauthorized text messages Internet

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On 12/15/08 I turned on my cell phone around 7pm after getting home from work. I immediately received 4 text messages from a 5 digit number I did not recognize. After researching the number online, I found it was attached to this company. I called the Customer Service number and they told me my cell phone was subscribed to their text alerts service at 10:59 Mountain Time (12:59pm Eastern). They said in order to subscribe, a passcode sent to my phone had to be entered on their website. However, I didn't even receive the text message with the passcode until 7:10pm, so how could I have been subscribed at 12:59pm? They told me they could not reverse the charges but would send me a refund check.

All I can do is wait and see if that shows up. They denied any responsibility and said someone had to have typed in the passcode on their website in order for my cell number to be subscribed.

Mbeth426 Cinnaminson, New Jersey
U.S.A.

This report was posted on Ripoff Report on 12/16/2008 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cylon-llc/internet/cylon-llc-unauthorized-text-messages-internet-401957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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