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Report: #615482

Complaint Review: Decor My Eyes - Internet

  • Submitted:
  • Updated:
  • Reported By: Sarah — Tampa Florida United States of America
  • Author Not Confirmed What's this?
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  • Decor My Eyes Internet United States of America

Decor My Eyes Tony Russo ripped me off Internet

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BEWARE! DECORMYEYES RIPPED ME OFF!




 




Before sending my sunglasses, I emailed a picture of the broken parts to make sure it was repairable. I was told that "All items that you send are repairable no matter what the damage. I decided to send my glasses for repairs.




 




I first chose to pay with Paypal but it did not work. I then chose to use Google Checkout and paid for my transaction. In the next few days, I received several emails because the company thought I "abandoned my cart". The emails were pushy and rude.




 




I was finally told that my glasses were not fixable (I was initially promised that anything was repairable!)




 




I paid for shipping both ways because I was promised my glasses were fixable.




I therefore asked for my glasses back and a refund for the shipping I paid.




 




The owner and supervisor Tony called me an "idiotic customer", said he was going to throw away my glasses ($400 Dior sunglasses), and said if I wanted them back I would have to come pick them up in Brooklyn (I live in Florida!).




 




Im speechless. I cant believe I was ripped off and treated like that. 

This report was posted on Ripoff Report on 06/20/2010 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/decor-my-eyes/internet/decor-my-eyes-tony-russo-ripped-me-off-internet-615482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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