Dell Computers Liars Liars Liars Round Rock Texas India or wherever Nationwide

I purchased what I thought was a nice lap top from Dell through their online program.  In addition, I purchased a  4 year warranty.  Needless to say I am very upset with Dell.  The computer went on the fritz a week ago.  I spent an hour on the phone with Dell technical support.  No resolution.  He said they would send me a box and I could ship the computer in for repair. No Box.  One week later spent an hour on the phone with Dell technical support.  Passed through 5 different agents. Last agent hung up on me.  Called this morning, passed through the agents.  Was hung up on.  Long story short don't buy a Dell and if you do, don't buy a warranty, not worth the paper its printed on.