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Report: #1247721

Complaint Review: Directexpress - San Antonio Texas

  • Submitted:
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  • Reported By: bigkw@fl — Tpa Florida USA
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  • Directexpress www.usdirectexpress.com San Antonio, Texas USA

Directexpress us directexpress over payment dispute San Antonio Texas

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 Had made a mistake on computer processing a bill pmt. by this being first time for online pmt submitten the payment to vendor 2x when ment to pay one .Contacted the card company and disputed one of the transaction, the end result was since i still owed more money to vendor who i paid 2x i was not getting over payment refunded. Told Direct Express this was like a car loan or Sears acct. Just because you still have a outtanding amout owed does mean you wanted to make a double Payment, The 2nd was done in error. Customer Svc says SORRY you can write a Letter to mgmt and dispute this,Told c.s thats no help 10-15 days or 30 to get replywould be no help, need my money now for other bills to pay.

This report was posted on Ripoff Report on 08/11/2015 12:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directexpress/san-antonio-texas-78224-5998/directexpress-us-directexpress-over-payment-dispute-san-antonio-texas-1247721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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