Complaint Review: DirectTV - Nationwide
- DirectTV Nationwide USA
- Phone:
- Web:
- Category: TVs & VCRs
DirectTV didn't receive the service expected CA
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I signed up for a bundle with AT&T, internet and Direct TV and they were installed on 12/28/15 and regret signing up for it. The internet doesn't work well with my Nook and I didn't get what I expected with Direct TV.
I was told that I would be able to record programs to watch later but haven't been about to figure it out. Finally called customer service today (1/12/16) and was told that I can't record because I don't have a DVR. So I asked them how do we get this fixed so I will have the service that I thought I was signing up for was told that I should have called within 14 days. since it's been 16 days they said "well you are between a rock and a hard place.
you will have to pay extra today for the DVR or pay a penalty for early cancellation if you want to leave". Gee thanks for excellent customer service.
This report was posted on Ripoff Report on 01/13/2016 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directtv/nationwide/directtv-didnt-receive-the-service-expected-ca-1279832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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