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Report: #165626

Complaint Review: Drivetime - Brandon Florida

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  • Reported By: Tampa Florida
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  • Drivetime 8805 E Adamo Drive Brandon, Florida U.S.A.

Drivetime Aka Ugly Duckling ripoff-compromised integrity of my last vehicle Brandon Florida

*Consumer Comment: Advice

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I purchased my drivetime vehicle Dec. 18 2004, merry christmas to me ...not! At first Bill Shannon was very courtious and made it a point to sell me a vehicle and finish the deal right before close of business.. he even drove me to my home to get documents I needed..I traded in a 94 ford explorer for a newer car (2001) Pontiac Grand Prix, loved my car but it had few flaws in the paint job, Bill assured me that after the holiday they would tow my car to their reconditioning center in St Petersburg,FL to repaint the car , Great! I took until May until they made good on their deal ,GM mark finally remembered the promise when I went in to make a payment (they did this so they could make sure I was outside of warranty,) a simple paint job is all my car needed....I was quoted 2 days to repair and a rental car provided to me ...the job took 2 weeks!!!I picked my car up on my birthday to find it another color with all 4 tires matching (black tires now gray) my car was silver now its gray with the front passenger tire flat in their parking lot...I drove to get new tire and have tires cleaned, alignment was so out of wack the mechanic who fixed my car said in his professional opinion this car was dropped from a tow truck, i got another opinion and was quoted the same. My car needed a custom front end alignment and rear alignment...I blew through 5 tires in 1 month ..Drivetime told me to fax reciepts to their legal dept in AZ and they would assist me with some cost assistance for the repairs..Wrong! I faxed the reciepts 3 times from my job and have confirmation of the faxs, I was told they never recieved them. I even sent photos and still have copies... One day later the ac went on my car as well, it never worked in the first place well and I was lied to about all my supposed repairs that were done at the recon center..needless to say they claim I vouluntary repoed my car as if I didnt need it and suck with me with a $9000 loan , I already owned a car paid clean, I just wanted newer model car with no cosigner and lower mileage, it was too easy to get this car, now I know why! Drivetime refuses to return my calls and I later found out I cannot sue in a class action suit becuase it is stipulated in my contract...Im 29, young not dumb but they take me for an idiot, my car came back in worse condition then it was when I purchased it. Don't make the same mistake and if anyone out there has any info to help the many people like myself who got burned please let us know so we can prevent this from happenning to others ..Thanks for listening! Good Luck!

Chad
Tampa, Florida
U.S.A.

This report was posted on Ripoff Report on 11/22/2005 11:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/drivetime/brandon-florida-33619/drivetime-aka-ugly-duckling-ripoff-compromised-integrity-of-my-last-vehicle-brandon-florid-165626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Advice

AUTHOR: Adrienne - (U.S.A.)

POSTED: Wednesday, November 30, 2005

Chad,

I am in the same boat as you, I purchased a car from Drivetime in New Port Richey, Fl in June of 2005. I just recently had to trade it in and took a $5000 loss. The car started having problems the minute I drove it off the lot. Needless to say it was in the shop more than 10 times and I couldn't take it anymore. Drivetime was rude and insisted there was nothing they could do for me. I have a word of advice for you. You can start by filing a complaint with the Phoenix BBB (which is where corporate is located), however, they probably wont respond, like in my case. However, my case was sent to the Attorney General of Arizona. Please email them, you can do a google search to find the website. Maybe if they receive multiple complaints on the same company they will take a look into what kind of practices this company really is into. I know it probably wont help us, however, we can help all the people yet to walk into their doors.

Good Luck

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