Report: #814896

Complaint Review: Duty Free Depot - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 28, 2011
Updated: Wed, December 28, 2011
Reported By: Anoukis — west hollywood California U.S.A.

Author Confirmed

Why?

Duty Free Depot http://www.dutyfreedepot.com Internet United States of America

Phone:
Web: http://www.dutyfreedepot.com
Category: Customer

Duty Free Depot dutyfreedepot.com Stay away Internet

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More than one month later, I still have not received my 6 cartons of cigarettes, ordered on Nov. 21, yet the money was
debited from my account less than one week after my order. When I inquired, I was told they were allegedly sent on 12/4. The customer service representative was very arrogant. According to their website, one shipment was sent on Dec. 4, another one on Dec. 9, and yet another one on Dec. 14. However, upon clicking on their tracking button, this is what it says: "Label/Receipt Number:XXXXXXXX XXXX X. There is no record of this item." This is for one of the shipments ; the message is the same for the other two shipments. Now they are not evenreplying to my emails.

STAY AWAY FROM DUTYFREE DEPOT. In all
likeliness, they are crooks.

This report was posted on Ripoff Report on 12/28/2011 12:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/duty-free-depot/internet/duty-free-depot-dutyfreedepotcom-stay-away-internet-814896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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