Eastern Motors What customer service? Temple Hills, Maryland

Purchased an SUV in July 2011.  Took it back a week later for repairs.  The manager of the store asked one of the dealers to ride with me to see what I was talking about.  Upon driving my car and experiencing the idling and the noise the car was making the dealer agreed with me that there was a problem.  Once we returned to the dealership he flipped his story and I'm back at square one. 

The vehicle supposedly has a two year warranty.  I was told to take it to my repairman and they would reimburse me.  However I took it to another GMC dealer for a diagnostics test which I paid for out of pocket.  They took the report and kept my car for 4 days.  When the car was returned only 2 out of the 5 problems had been rectified. 

I have been calling at least twice a week for the otther repairs, but to no avail.  I keep getting the run around. 

On top of that when they took the vehicle for repair someone broke the remote key chain and I've been waiting over two weeks for a replacement that was promised to me.  Everytime I go to enter the car the alarm goes off and I have to stick my key in the ignition immediately.