Eastern Motors, Ripoff Dishonest And Fraudulent Information, Ripoff White Plains Maryland

This is why your company stinks. To file an answer such as that would make me never want to purchase from your company (I know you could care less since I live so far away). Let me tell you a story how to make a customer happy:

I purchased a van because I had a new baby and needing something bigger. I went into the Chevy dealer near my home and made my decision. Right before I signed the paperwork, I said to the salesperson "This van did have rear air, right?" That was very important to me because of my new baby. The salesperson stated, "I would never sell you a van without rear air". I then signed the paperwork.

When I got in the van to drive it home, I saw there was no rear air. The salesperson felt really bad and offered to tint the windows free of charge. I took the van home and took it back the next day to have the windows tinted. A week later, I saw that wasn't enough. Everytime I went to take the baby out of the car, she was red and sweating (and this was January). After 1 week, I called the dealership and guess what? They told me to bring the van back and they would give me another one with rear air (wrong color, but that ended up being OK).

Because of how they treated me, I sent my mother and my friend who also purchased vehicles from this dealer.

This is how customers should be treated!

people ask for a return policy everyday, there is none, even if they advertised it, did u read your contract, there are many signatures that you MUST have to buy the car, it says in there, exchange NO RETURNS

I have read several reports/complaints concerning Eastern Motors., one of the reasons they are continuing to get away with it is I dont see where anyone has filed compaints with the Maryland 's Attorney Generals Office. It would seem that a company with this many negative reports should be made to answer for them and possibly denised their ability to do business in this state (or anyother for that matter). Herer is a link to the complaint form (online) for the MD Attorney Generals office, I can tell you from experience, they will definately respond and contact Eastern Motors on your behalf.

Complaint form:

https://web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=autorepair.htm

Main page:

http://www.oag.state.md.us/Consumer/complaint.htm

Bought the SUV on 26 March 05. Returned it for repairs on 29 March and they did not return it until 7 April with incomplete repairs.

I returned it again on 14 April and they return it on 19 April when the salesperson jump in a car and speeded off. When I check the car was not repaired.

I called them on the 20th and informed them and they never returned my call. They returned my call on Wed 27 April and told me that they can not do anything about it since I had my car for one month.

I can not even drive the car because it shakes so bad. I have had the car for one month and making payment and can not even drive the car.

(sorry for the incorrect dates, I am trying to get a report completed and the dates are all shambered up in my head)

I STILL NEED HELP.

Bought the SUV on 26 March 05. Returned it for repairs on 29 March and they did not return it until 7 April with incomplete repairs.

I returned it again on 14 April and they return it on 19 April when the salesperson jump in a car and speeded off. When I check the car was not repaired.

I called them on the 20th and informed them and they never returned my call. They returned my call on Wed 27 April and told me that they can not do anything about it since I had my car for one month.

I can not even drive the car because it shakes so bad. I have had the car for one month and making payment and can not even drive the car.

(sorry for the incorrect dates, I am trying to get a report completed and the dates are all shambered up in my head)

I STILL NEED HELP.

Bought the SUV on 26 March 05. Returned it for repairs on 29 March and they did not return it until 7 April with incomplete repairs.

I returned it again on 14 April and they return it on 19 April when the salesperson jump in a car and speeded off. When I check the car was not repaired.

I called them on the 20th and informed them and they never returned my call. They returned my call on Wed 27 April and told me that they can not do anything about it since I had my car for one month.

I can not even drive the car because it shakes so bad. I have had the car for one month and making payment and can not even drive the car.

(sorry for the incorrect dates, I am trying to get a report completed and the dates are all shambered up in my head)

I STILL NEED HELP.

Bought the SUV on 26 March 05. Returned it for repairs on 29 March and they did not return it until 7 April with incomplete repairs.

I returned it again on 14 April and they return it on 19 April when the salesperson jump in a car and speeded off. When I check the car was not repaired.

I called them on the 20th and informed them and they never returned my call. They returned my call on Wed 27 April and told me that they can not do anything about it since I had my car for one month.

I can not even drive the car because it shakes so bad. I have had the car for one month and making payment and can not even drive the car.

(sorry for the incorrect dates, I am trying to get a report completed and the dates are all shambered up in my head)

I STILL NEED HELP.