Complaint Review: Esurance - San Francisco California
- Esurance esurance.com San Francisco, California U.S.A.
- Phone:
- Web:
- Category: Car Insurance
Esurance Giving False Information, lied, stole, false claims, confusing, poor follow through San Francisco California
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I obtained car insurance through esurance after obtaining a few quotes from a few different insurance providers. It was for a vehicle I purchased the week prior, I am a single mom with no support, it took everything I had to get my car and insurance. Low and behold, they do not cover cars with rebuilt engines, which they knew my vehicle had when I purchased the policy. They 'claim' they told me a few days after I purchased the policy, but not I nor them has any record of this communication.
By the time they actually did tell me it was to late for any kind of refund and they tried to refuse to let me cancel my policy until I had other insurance (single mom, no money for extras, I am budgeted tight and this was not expected). I was insured for 2 weeks total, I paid $250.00 to them and was refunded a grand total of $44.00. It took longer to cancel my policy than what I had the policy for and twice, despite them refusing to cover me, they tried to reinstate it. I've received two bills from them since I cancelled my policy.
Jenn
Kirkland, Washington
U.S.A.
This report was posted on Ripoff Report on 10/12/2008 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/esurance/san-francisco-california/esurance-giving-false-information-lied-stole-false-claims-confusing-poor-follow-throu-380591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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