Complaint Review: Fairbanks Capital - Salt Lake City Utah
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- Author Not Confirmed
- Fairbanks Capital 3815 Southwest Temple Salt Lake City, Utah U.S.A.
- Phone: 904-722-7691
- Web:
- Category: Mortgage Companies
Fairbanks Capital ripoff Salt Lake City Utah
*Consumer Suggestion: Victims of Fairbanks, Ocwen, Wells Fargo, Homeside, Conseco, et al.
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I just discovered the web site badbusinessbureau.com where there are over 829 rip-off reports on Fairbanks. Here's my story to add to the list!!-written after the CEO of the company sent a note to all media last month.
I live in Connecticut and last year was a casualty of a lay-off. Since I am single and the only one responsible for my mortgage-needless to say it was tough making ends meet. At that time my mortgage was held by Citibank. I refinanced last Dec. and had a mortgage with Option One. They in turn sold my mortgage 3 months later to Fairbanks. Luckily by March 2003 I secured a new job with my current employer, Convent of the Sacred Heart.
My first payment to Fairbanks was due on April 1. I wrote and mailed the check (#6484) for the amount of $2662.65 on 3/28/03. I assumed everything was OK and next month, I mailed the same amount to pay the May note. It was in early May that I received my first "delinquent" notice from them stating that I hadn't paid April and they were taking the "May" payment and applying it so I still owed an additional $2,662.65. Needless to say I was outraged. I faxed a copy of my cancelled check front and back to their "research" department. They could not confirm if they received it or not and refused to connect me to that department when I called on May 30. I did receive a written confirmation on 6/5/03 that Fairbanks was in receipt of my "correspondence" on my loan and would investigate, but it could take up to 60 days to get an answer.
In the meantime, there is a late payment on my credit report which is totally screwing me up. I have been diligent in paying all my bills on time to make up for the horrendous year that I had last year while being unemployed. I want to refinance to a different lender but the refinance deal that I had to strike last Dec. carries a 10% 1-year prepayment penalty clause. How can I get out of this deal and get this complaint filed with the rest of the complaints out there???
Any help would be appreciated. I have all the support documents in hand if you should need them.
Mary
Westport, Connecticut
U.S.A.
This report was posted on Ripoff Report on 07/07/2003 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fairbanks-capital/salt-lake-city-utah-06880/fairbanks-capital-ripoff-salt-lake-city-utah-62901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
Victims of Fairbanks, Ocwen, Wells Fargo, Homeside, Conseco, et al.
AUTHOR: Robin - (U.S.A.)
SUBMITTED: Monday, July 07, 2003
Finally, a Senator that cares! Please use this link to have your complaint logged. The mortgage industry is a scandal and a disgrace to America and all citizens of this country.
"DOJ ASKED TO HELP WITH FAIRBANKS
A veteran lawmaker has asked the Department of Justice to assist a Department of Housing and Urban Development probe of Fairbanks Capital Corp. The request came in a June 12 letter from Sen. Barbara Mikulski, D-MD, to Attorney General John Ashcroft. I believe that the Justice Department, working with the HUD Inspector General, can achieve justice for the victims of Fairbanks and root out the fraud that is currently destroying lives and communities, Mikulski said."
(This excerpt comes from "Inside B & C Lending" Vol. 8 Issue 12, dated 06/09/2003.)
The Community Law Center is acting as a clearinghouse for complaints against Fairbanks and others: (Ocwen, Homeside, HomEq, Wells Fargo Conseco; all mortgage servicing complaints are compiled here)
http://www.communitylaw.org/clearinghouse_process.htm
There are detailed, step-by-step instructions on what to do and how to do it.
The tracking information will:Provide homeowners and consumer advocates with a sound basis to support requests for state investigations. Ensure that state and federal regulatory and law enforcement agencies aggressively pursue their current investigations. Provide the impetus for hearings on a national level to address the issues raised in the complaints.
The Law Center will track the volume of filed complaints by state. Personal information contained in complaints received by the Law Center is confidential and will not be released without your consent.
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