First American Home Buyers Protection Scam, Poor Service, Ripoff, Van Nuys,CA. Nationwide

this company is a JOKE! We had a problem with a refrigerator and called First American to file a claim. They sent a technician out to take a look and promised to be repaired within the week..... Six weeks later I finally call someone else and the problem was fixed in TWO DAYS!

We also filled an electrical claim that First American stated would be covered under our policy. They a technician come out to take a look at the problem. He was at the property no more then 5min and charged me the $65.00 service fee. A few days later First American called us a stated that the work would NOT BE COVERED! Their tech did not even know what the problem was nor did he do a complete diagnoses. We again called a private company and after $150.00 the problem was fixed that day.

Now the latest as of 5/8/2014
First American authorized a repair to be done on a oven that had an electrical malfunction. instead of just replacing the electrical board they tried to repair it and again charged us $65.00. after 33 days we encountered the same problem. I call First American to let them know. They told me that since it had been over 30 days that I would need to pay another service fee of $65.00! THIS IS A TOTAL SCAM... and I will be posting this on every social media i can find to warn people of this company.