Complaint Review: First Convenience Bank - Select State/Province
- First Convenience Bank Select State/Province USA
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First Convenience Bank Holding deposits and posting debits as soon as it can overdraft you temple Texas
*Author of original report: you know me?
*Consumer Comment: And Its Wailing Time Again..."
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I recently moved to Texas and needed a local bank to deposit my expense and tr Ave checks from my job. The purpose of these checks is to pay for my travel accommodations when out of town. I deposited a check on the day I was to leave on a certain trip. Then all h*** broke loose.
First, the bank tells me that they have to hold the check for 7 business days because they have never heard of the company (it's based in another state and unless one works in the industry, one probably would not have heard of it). Of course the teller tells me this after endorsing the check and writing all over it so my chances of taking it to a branch that the check was drawn on is zero. So, I deposit cash from my family account to cover what I need until the check clears.
While away on my trip I notice I am now negative 695 dollars in the account! How? I called and they told me they were holding ALL deposits, cash and check, until the check clears. My hotel payment and gas and oil change had put me negative because they were holding everything. I had never heard of such a sleazy practice.
In case you don't know, banks take your deposits and loan that money out and get interest. They keep the interest and then pay back your money when you withdraw it. That's the business model. And that is fine. But, when you take my CASH deposit and loan it and charge me overdrafts because you are holding it, then I get pissed.
I finally got them to reverse the charges which put me back in the positive.
I spend a little on the family when I get back (food and a rented movie) which still leaves me with enough in the bank to stay positive. I wake up this morning to find that the check still hasn't been released (I deposited last Wednesday) and that they put through check and deposit slip charges that should have gone through a month ago. So they waited until I was right there at the crusp of a zero balance before pushing those charges through. And because it is listed as two separate transactions (checks and deposit slips) have charged me two overdrafts of 70 dollars. All while my 600 dollar check is still being held. In this day and age you are telling me that a bank cannot verify a business, an account, and funds in less than 7 days? Very deceptive and reeks of theft.
This report was posted on Ripoff Report on 06/05/2014 05:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-convenience-bank/select-stateprovince/first-convenience-bank-holding-deposits-and-posting-debits-as-soon-as-it-can-overdraft-yo-1152299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
you know me?
AUTHOR: Thisiswhyihatebanks - ()
SUBMITTED: Monday, June 09, 2014
Are you passing judgement on me before knowing me, you know-nothing Internet troll? Before you think you know the facts, let me give my update.
The bank's corporate office called me to advise me of my overdraft. At which point I told then everythin that happened. They told me that holding that check was absolutely not the norm and that, furthermore, there was no record of the check whatsoever. I DO keep my receipts and very detailed records, knucklehead, because that is how I pay my employees. The corporate office told me to go directly to the branch because something was "fishy". I did so. The branch pulled up all their work records for the day and found that: yes, I did deposit said check; no, it should not have been held; and...wait for it....the check had been lost somewherr. It wasn't scanned into whatever system they use.
Later that day I was called and told that they found it and credited my account the money, refunded the overdraft charges and took care of everything. Since I have been away from home the past few days, I wasn't able to update this. The bank, after the initial foul up acted completely helpfully, and professionally. Perfect ending to a crap storm.
So the bank admitted it was their fault and not mine. I have had no other problems with them.
Keep posting like you know what's going on, or go find a hobby that makes you less of a tool and more of a decent member of society.

#1 Consumer Comment
And Its Wailing Time Again..."
AUTHOR: Jim - ()
SUBMITTED: Saturday, June 07, 2014
What is their "FUNDS AVAILABILITY POLICY"? Did you read it? Does their policy of holding those checks violate their own policy? How would you know? Do you account for those holds in your WRITTEN RECORDS OF A RUNNING BALANCE??? Probably not because I would just about GUARANTEE you don't keep such records. It's all THEIR fault, isn't it?
Thje common denominator of anyone wailing about overdraft fees, is they fail to keep written records!
Oh yes, don't waste the effort saying so...I don't work for them!


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