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Report: #620692

Complaint Review: FRED LOYA INSURANCE - Internet

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  • Reported By: leorion — el paso Texas United States of America
  • Author Not Confirmed What's this?
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  • FRED LOYA INSURANCE Fred Loya insurance El Paso Internet United States of America

FRED LOYA INSURANCE Loya insurance Ineficient Internet

*Consumer Comment: Dallas Morning News
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I never thought, despite several recommendations that dealing with this company was going to be that hard.

They took 3 and a half weeks (yes, 24 days) to bring my car to El Paso from Alpine Texas which is only at 3 hrs!. They ended up paying almost 1000 worth of storage because they couldn't get anyone to bring a car to El Paso that had the licenses and paperwork updated to do this simple job. They refused to pay a rental car for the days I had no car. Their adjuster had to go twice to the dealer ship for supplementals because they didn't get it right from the first day.

They didn't return my phone calls on time!. I had to call them several times in order to get answers to my questions.

I am changing insurance today, I know, I will pay more, but I don't care.

Terrible auto insurance. THINK TWICE before you go with them.

 

 

This report was posted on Ripoff Report on 07/06/2010 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fred-loya-insurance/internet/fred-loya-insurance-loya-insurance-ineficient-internet-620692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Dallas Morning News

AUTHOR: Stacey - (U.S.A.)

SUBMITTED: Tuesday, July 06, 2010

POSTED: Tuesday, July 06, 2010

Had an article about them - check it out - They are being investigated

Question (I used to live in Alpine) what is the reason this worthless agency was transporting your vehicle to EP??

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