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Report: #1364915

Complaint Review: giftcards.com - Internet

  • Submitted:
  • Updated:
  • Reported By: ConsumerLikeU — Fredericksburg Virginia USA
  • Author Confirmed What's this?
  • Why?
  • giftcards.com Internet USA

Giftcards.com www.giftcards.com HORRIBLE. Today is my mother's birthday. I ordered an Amazon Gift Card for her in the amount of $100. I received an email stating my order was in. Then received another email stating that my order was cancelled. When I called and spoke to a CSR, they Internet

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Today is my mother's birthday.  I ordered an Amazon Gift Card for her in the amount of $100.  I received an email stating my order was in.  Then received another email stating that my order was cancelled.  When I called and spoke to a CSR, they told me that my order was cancelled due to my information NOT passing their fraudulent account check.  Wth?  I used my debit card and there is roughly $1400 in the account.  All mailing address etc is up to date.  The Csr was rude and could not give me an explanation as to why they won't process my order.  So I re-iterated that they are informing me that I cannot do business with them and must take my business elsewhere due to not passing whatever requirements they have for their 'fraud' test.  What a joke!  Meanwhile, I am not late in sending my mother her gift.  Should they not refund both $1.00 transactions, I will take this to the bbb.  Be cautious using this company.  There are tons of other companies we can use!

This report was posted on Ripoff Report on 03/30/2017 10:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/giftcardscom/internet/giftcardscom-wwwgiftcardscom-horrible-today-is-my-mothers-birthday-i-ordered-an-a-1364915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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