Report: #1050558

Complaint Review: Green Tree

  • Submitted: Mon, May 13, 2013
  • Updated: Sat, May 18, 2013
  • Reported By: Rich — Austin Texas
  • Green Tree
    P.O. Box 94710
    Palatine, Illinois

Green Tree Abusive Servicing Practices - Class Action Opportunity Palatine Illinois

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 Here's the scope:


1. Canceled my home warranty that was part of my mortgage payment in the past.

2. Called Green Tree to stop collecting services fee.

3. Their response: we pay what we get billed.  If you want this canceled, you call the service organization.

4. I did.  Still, the collection continued.


Question: are they working for us (payer) or them (payee).  Any one can demand a service fee and they will pay?


Amazing!  I asked if they had my signature on anything that authorized this service fee collection.  They said no.


Customer service was rude, dismissvie, and useless to resolve this conflict after 4! calls.



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