hdprojectorworld.com Oxyenergy electronics item not received. no shipment scam scam scam richmond British Columbia, canada

I have placed an order of 11-19-2014 and still no package.   It does not take over two weeks to ship an item from Canada to maine.  I have called the company numerous of times for them to give me a runaround why my package hasn't been received.  First of all when I placed the order you can create an account on their website so you can track items shipped.  

Well I somehow don't show any items on my account shipped.   So with said the first time I called them they told me they shipped out the item later than normal but should arrive by Tuesday of the second week. So I called them Wednesday to tell them I didn't receive it.  They told me they would give me an extra year warranty on the item for waiting so long to shut me up.  So it did for a couple of days and still nothing.  So called back and they told me it must have gotten lost, they will ship me a new one priority. OK cool.  Waiting waiting waiting still nothing .  I call back and they tell me it should be here within 2 days.  Again wait 2 days ,nothing.  I call back one last time. The guy tells me that he will change carriers from fed ex to ups to get my package quicker.   Wait. How are you going to do that if my item is already shipped?  He then starts talking over me so I couldn't say anything to him. I demanded a refund and he tells me I'm being irrational. At this time I'm really angry and he says goodbye and click.  I then called my credit card company to dispute the charge and fraud.  Emailed better business Bureau and I am leaving negative feedback all over the internet.   Screw this company