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Report: #751018

Complaint Review: Highbeam Research - Wayne Internet

  • Submitted:
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  • Reported By: rv — Marietta Georgia United States of America
  • Author Not Confirmed What's this?
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  • Highbeam Research 1265 Drummers Lane Ste 120 Internet United States of America

Highbeam Research Stay Away- Deceptive, fraudulant practices-SCAM. Avoid "Free Trial" Wayne, Internet

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Avoid this company at all costs.  They setup a "free trial" for my son while a student at college trying to collect research information.  Without his or my knowledge, they began charging my AmEx account to the tune of $369 for subscription fees.  My son tried the service for less than 30 minutes trying to get information for a paper and had no intent on subscribing to the service.  We receive no authorization e-mails or notifications. 

I originally did not dispute the charge when it appeared on my AmEx because I thought it was a reputable research company being used by my son for college research.  Only after charges kept accruing did I call my son and found out he never used the service and never authorized the subscription.  Based on other reports, there should be a class action lawsuit against this company.  They are criminals. 

This report was posted on Ripoff Report on 07/09/2011 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/highbeam-research/internet/highbeam-research-stay-away-deceptive-fraudulant-practices-scam-avoid-free-trial-wa-751018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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