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Report: #666090

Complaint Review: HighBeam Research - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: altvent1 — Philadelphia Pennsylvania United States of America
  • Author Not Confirmed What's this?
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  • HighBeam Research 65 E. Wacker Place, Suite 400 Chicago, Illinois United States of America

HighBeam Research Highbeam Research is Indeed a Ripoff Chicago, Illinois

*Consumer Comment: Highbeam Ripped me off the same way! Class action!!!

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My experience is identical to others. I needed to quickly do research for work. I signed up for the free trial to access the article, a yearly review that our local paper does on compensation. They do it nearly every year and I wanted to research back several years. Despite the fact that the same reporters do the story, I only found one. The service was disappointing to say the least. The week passed (during which I was sick with food poisoning) and did not get to cancel until 4 days after it expired. The young man quickly cancelled my account and said there would not receive any further bills. I hung up the phone and thought, "that was too easy." I also wondered why their common customer support questions all had something to do with canceling the account. The next month, I saw my credit statement for $213. I called and was told they had canceled my account, though I was free to continue to use it for the next year since I already paid for it. I said I would be willing to have them pro-rate me a month for not canceling on time, but the entire year was ridiculous. Since I was getting nowhere, I called American Express. They launched an investigation but it appears they got the same answer. 

This report was posted on Ripoff Report on 11/28/2010 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/highbeam-research/chicago-illinois-60601/highbeam-research-highbeam-research-is-indeed-a-ripoff-chicago-illinois-666090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Highbeam Ripped me off the same way! Class action!!!

AUTHOR: AE - (United States of America)

POSTED: Tuesday, December 14, 2010

Sorry to hear they scammed you also.  Please see my posts on what happened to me.  We are putting together a class action case against them.  There is strength in numbers so if you are interested, please call me to get involved and share your experience.  There is strength in numbers so everyone out there join in to make a difference and stop this company from ripping people off.  They only continue to do it because they can.  Call me! (((Redacted)))


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