Complaint Review: Home Depot - Phoenix Arizona
- Home Depot PO Box 52901 Phoenix, Arizona U.S.A.
- Phone: 800-301-9207
- Category: Home & Garden Stores
Home Depot ripoff claims to have lost six different rebates mailings. Advertise 4-6 weeks. It has been over ten weeks. Phoenix Arizona
*Consumer Suggestion: How about registered mail return receipt requested with signature
I contacted Home Depot customer service with specific concerns and got a form email saying overwhelming response and wait a 2-4 weeks. Then in contact with someone at the rebate center we are told they never received anything and to remail. So after losing six different mailings, they expect me to mail them all again.
We are then told we can fax or email our paperwork to them in a jpeg form. We do this and are told they can't open them. We resubmit in separate emails following their instructions and again get a response that they can't open the emails. Now they want us to re mail or fax at our expense. We made these purchases at Home Depot for the rebate to use on our project. The 4-6 week window worked for us but when it got to 10 weeks with no end in site we had to forsake the $415 in rebates and purchase the rest of our supplies with cash.
This report was posted on Ripoff Report on 07/11/2006 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/phoenix-arizona-85072/home-depot-ripoff-claims-to-have-lost-six-different-rebates-mailings-advertise-4-6-weeks-200469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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