Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1380406

Complaint Review: Homeaway - Internet

  • Submitted:
  • Updated:
  • Reported By: ebgray — O'Fallon Missouri USA
  • Author Not Confirmed What's this?
  • Why?
  • Homeaway Internet USA

Homeaway VRBO, VacationRentals.com, Homelidays, OwnersDirect, Abritel Homeaway, FeWo-Direkt, Toprural, bookabach, stayz, travelmob, Alugue, Temporada Service Dispicable! Austin Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Word of caution about Homeaway: they do not stand behind their quotes and have waited to inform me that I do indeed have to pay a higher fee PLUS their useless service fee of $144 until two weeks prior to my stay, making it impossible to find another place to stay. This is a quote from their final e-mail "Why do you see a different quote in your traveler dashboard? Currently, there is an issue with site displaying accurate quotes in the traveler dashboard when you book a property such as the one you did where they use software that works with our site. All of their information is fed to our site. What you are seeing on your traveler dashboard is getting lost in translation." So Homeaway explains away their issue after weeks of trying to resolve this issue. When I called Homeaway to simply request the "service fee" refund, the representative repeated over and over again the same thing - that the original contract had the correct amounts, which I did not receive until after I made payment to the realtor. When I did receive the information with the different amount, I was in contact with Homeaway almost on a daily basis to figure this out. Every person (and believe me, there were many) I spoke with agreed that I only owed the lower amount, that is, until last Friday. Do not book with Homeaway - go directly to a realtor!

This report was posted on Ripoff Report on 06/21/2017 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homeaway/internet/homeaway-vrbo-vacationrentalscom-homelidays-ownersdirect-abritel-homeaway-fewo-dire-1380406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now