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Report: #261255

Complaint Review: Hughes - Germantown Maryland

  • Submitted:
  • Updated:
  • Reported By: Lincoln Missouri
  • Author Confirmed What's this?
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  • Hughes 11717 Exploration Lane Germantown, Maryland U.S.A.

Hughes lousey service and changed download threshold after company changed ripoff Germantown Maryland

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I signed up with direcway originally. threshold was 400 mb in a 4 hour time frame which wasn't great but acceptable. hughes took over direcway and blam now you download 200mb in a 24 hour timeframe and no service for 24 hours, but yes you still pay. service goes off and on from time to time and same old song and dance when you call customer service so i don't even bother any more i just email but sos with direcway most didn't speak english worth a darn,strange since this is or was America.

Now since hughes it is FAP fair access policy some updates are a violation and if you auto update guess what you are offline so to speak for 24 hours. you can't browse you can't do anything unless you wait 10 minutes for the page to load tell me that is high speed internet thier adds say alway on and up to 7 times faster than dialup,yeah right when it is good it is good and when it is bad it just sucks

Gary
Lincoln, Missouri
U.S.A.

This report was posted on Ripoff Report on 07/16/2007 06:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughes/germantown-maryland-20876/hughes-lousey-service-and-changed-download-threshold-after-company-changed-ripoff-germanto-261255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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