InsuranceClaimCheck.com Insurance Claim Rip-Off Florense South Carolina

I read the previous review of this company and agree in all details with the writer.  I was forced to use this company by my mortgage company.  It has been nothing but problems since I began.  They basically take your money and make interest on it.  They have had my check and requied paperwork for over 5 weeks and still have not even mailed the processed check back to me.  Every time I call they take one more small step in the approval process to keep me off their backs.  Meanwhile I am stuck with a leaking roof in November.  When I last talked to them (one of many) they suggested that I or my contractor just start on repairs without the check.  I do not have a spare $13,000 laying around and at this point do not trust them to send me the money.  If you have to deal with these people I would suggest sending everything "next-day-air" or registed mail to prove when and if the paperwork was received.  Also enclose a registed return envelope and I am sure after my check is "mailed" there will be many delays blamed on the mail.  Also call them each and every day to prod them to take action.  Any ideas on where else I can complain would be appreciated.