Complaint Review: J C Penney - Nationwide
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- Author Not Confirmed
- J C Penney Nationwide USA
- Phone:
- Web: Jcpenney.com
- Category: Advertising Agencies
J C Penney J C Penney allowed without my consent someone unknown to me to be added to my card. I have been with the company since the 70s. I have paid all charges for all these years timely. Fraud paperwork was filed with them and no one with the company can help us. My wife and I have done all we were told to do but constantly they keep letting someone else thousands of miles away charge on the account. There seems to be no one in the company who can handle this problem which has gone on for five months Nationwide
*Consumer Comment: File a police fraud report
Show customers why they should trust your business over your competitors...
Since Jan 14,2014 JC Penney has allowed someone whom they allowed to be added to the account to makes charges to my account. I sent certified copies with a letter accident report etc they requested. Now i must send again. Apparently they are not reading their certified mail nor are they countless conversations on the phone with supervisors, etc. are disregarded. I am a victim of J C Penneys poor management and disregard for a customer who has paid them thousands of dollars every year since the 70's.
This report was posted on Ripoff Report on 04/26/2014 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-c-penney/nationwide/j-c-penney-j-c-penney-allowed-without-my-consent-someone-unknown-to-me-to-be-added-to-my-1141990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
File a police fraud report
AUTHOR: FloridaNative - ()
SUBMITTED: Saturday, April 26, 2014
An accident report won't help you. File a police fraud report and supply it to your credit card company. They will have to shut down the card and issue a new one.
When you file the police report, make sure you have the other letters you sent to JC Penny as proof tht you notified them months ago.
Go the FTC(dot)gov website and look up ID Theft and follow the steps there too. Make sure to pull your own consumer credit report to check to see if other accounts were opened up in your name. Please do all of this right away.
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