Report: #1371249

Complaint Review: Jomashop - Internet

  • Submitted:
  • Updated:
  • Reported By: Unhappy with Jomashop — Rancho Cucamonga California USA
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  • Jomashop Internet USA

Jomashop Unacceptable honoring of Gucci Watch warranty Internet

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I bought a Gucci Twirl watch which supposedly had a two year warranty.  After my girlfriend wore it only a few times, the actual time telling part...the watch face and dial fell out of the bracelet and was lost. 

Jomashop assumed absolutely no responsbility for selling a defective produce.  They did not honor their warranty and said it was up to Gucci to replace parts as they did not carry parts for watches. 

When I called Gucci they said Jomashop was not an authorized seller and they would not honor their warranty.  I am out $500.00 and Jomashop offered no help whatsoever.  I will never buy from them again and would advise anyone else to avoid them.

This report was posted on Ripoff Report on 05/04/2017 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jomashop/internet/jomashop-unacceptable-honoring-of-gucci-watch-warranty-internet-1371249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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