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Report: #1136920

Complaint Review: Jomashop - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: the_fightin_consumer — Beverly Hills California
  • Author Not Confirmed What's this?
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  • Jomashop 140 58th Street Brooklyn, New York USA

Jomashop : Jomashop sells used/returned watches and without documentation Purchased a 'new' $4400 watch from Jomashop. However, no proof of authenticity and the watch was clearly used Brooklyn New York

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I purchased a high end $4400 'new' watch from Jomashop. When the watch arrived, all of the original packaging had been replaced with Jomashop packaging, including tags and protecting seals. The watch - a chronometer - arrived keeping time that was far outside of chronometer specs (+28 sec/day).

I immediately contacted Jomashop. Three days later, I received what appeared to be an automated reply. No mention was made of my particular issues and concerns. I wrote again. No answer. I called. No answer. Left a message. No reply. I emailed again. This time, an evasive answer. I continued to email them and continued to get either no response or evasive respones as if they were illiterate or playing games. This went on for almost a month from the time the watch arrived to the time I decided to return the watch.  I finally called to get a return authorization number. This time I received a call back and was told that I would be charged a restocking fee of $660.

I contacted my credit card company and they immediately suspended the charge, pending an investigation. And so I am currently assembling online complaints (and there are a great many) that will demonstrate that this is a company that will advertise anything, sell you anything, and deliver you anything - as long as they can make a sale and get your money.

 

 

This report was posted on Ripoff Report on 04/07/2014 10:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jomashop/brooklyn-new-york-11220/jomashop-jomashop-sells-usedreturned-watches-and-without-documentation-purchased-a-ne-1136920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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