X  |  CLOSE
Report: #1363124

Complaint Review: JomaShop - Internet

  • Submitted:
  • Updated:
  • Reported By: Alexa — west newton Massachusetts USA
  • Author Not Confirmed What's this?
  • Why?
  • JomaShop Internet USA

JomaShop You get what you pay for - product fell apart and terrible customer service New York Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
   

I bought a Skagen watch from Joma Shop. I had bought many Skagens before and they had lasted years. The numerals/time markers fell off this one in less than 8 months. After several attempts, I finally reached customer service and they said i had to send the watch in for warranty service and I would have to pay the postage. Two weeks later I got the watch back unrepaired with a notation that it wasn't eligible for warranty service due to "impact" and that there were photos.  I called customer service and they said that it looked inside like someone dropped it or smashed it against the wall. I assured them that hadn't happened and asked for the photos that they claimed they had; they refused to provide them. I notice a pattern with them not taking reponsibility when things go wrong. Next time I will spend more money for a more honest company.

This report was posted on Ripoff Report on 03/21/2017 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jomashop/internet/jomashop-you-get-what-you-pay-for-product-fell-apart-and-terrible-customer-service-ne-1363124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now