Complaint Review: Kay Jewelers - dundalk Maryland
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- Kay Jewelers eastpoint mall dundalk, Maryland United States of America
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- Category: Customer
Kay Jewelers Kay's WONT REPLACE STOLEN E-RING dundalk, Maryland
*Consumer Comment: No retailer covers theft.
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Welll my finace bought me my engament ring from kay jew. Well we went to dinner and i had just gotten the ring a couple days before and it needed to be resized[[totight]] so i took it off and after dinner we went in and i forgot it was in his car cam out the next moring and someone broke in his car and STOLE the ring. I was so upset but calmly we went to kays right away WITH A POLICE REPORT. They said oh yes your coverd here a number for insurance! They lied!!! We called them and had papers mailed to them for our claim now all of a sudden they lost the papers in the mail and its been to long!! WHAT ARE YOU KIDDING ME!!! i mail everyday, and you seemed to get his payments mailed before i knew about the ring! i am very upset now that im out of a ring and they still want us to make payments for a ring i dont HAVE! i will be taking them to court now!!!
This report was posted on Ripoff Report on 12/11/2009 03:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kay-jewelers/dundalk-maryland-21222/kay-jewelers-kays-wont-replace-stolen-e-ring-dundalk-maryland-537957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
No retailer covers theft.
AUTHOR: Goldguy69 - ()
SUBMITTED: Thursday, September 18, 2014
If you buy a car & the car gets stolen, the car dealership will not give you a new car. Why would you think a jewelry store would be any different? If they replaced every item that claimed to be "stolen" people would be scamming left & right. The fact is, YOU are responsible for obtaining insurance through your homeowners/renters insurance.
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