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Report: #1178575

Complaint Review: Kay jewelers - Harahan Louisiana

  • Submitted:
  • Updated:
  • Reported By: Patrice price — New Orleans Louisiana
  • Author Not Confirmed What's this?
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  • Kay jewelers Harahan, Louisiana USA

Kay jewelers Went in with copies of sales slips for merchandise received as a gift and was refused a cash refund. Harahan Louisiana

*Consumer Comment: People like you are why no one takes ROR seriously

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Do not buy from Kay jewelers they advertise easy returns but give u hell when You try to return merchandise. I was given 3 items from the store as a gift. I returned a few weeks later to return the merchandise but was told there wasn't enough cash in the drawer, to my disdain I was also told that because it was a web order and the purchaser used a debit card that the funds could only be refunded back to her card or corporate could mail a check addressed to the purchaser. As a consumer I am infuriated, as the recipient of these crappy gifts I am now stuck with. I called the 800 number and they told me that as long as I had the sales slips which I did that I could receive a cash return. That was in fact a lie. Seems like they unload these junk diamonds and don't want to accept their own merchandise back. I couldn't even pawn the items, they were made of silver and one guy even offered me 10 bucks for all the items. Beware of this cubic zirconium mill.

This report was posted on Ripoff Report on 09/22/2014 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kay-jewelers/harahan-louisiana/kay-jewelers-went-in-with-copies-of-sales-slips-for-merchandise-received-as-a-gift-and-wa-1178575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

People like you are why no one takes ROR seriously

AUTHOR: audreyhill - (USA)

POSTED: Thursday, August 20, 2015

Are... are you trolling? How is a company supposed to give you money back if they don't physically have it in store? Are they supposed to keep thousands on hand to give everyone cash back? Also, don't you think if a company as big as Kay Jewelers were selling cubic /zirconia/ as diamonds it'd be national news? I have the necklace pictured, that's white sapphire and I get compliments on it daily. On top of that, just the thought of someone being able to go into my house, find a receipt and the accompanying merchandise and get hundreds of dollars in cash. I love that every time merchandise or money is exchanged at Kay's they ask for my ID. If they didn't, that would be shoddy as ****. I wish uneducated, vindictive, ignorant people were barred from using this site because it takes away from the legitimacy of real people's actual problems.

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