NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1010039

Complaint Review: Kay Jewelers - Internet

  • Submitted: Wed, February 06, 2013
  • Updated: Wed, February 06, 2013
  • Reported By: dmar10 — United States of America
  • Kay Jewelers

    United States of America

Kay Jewelers lack of fair notification, unethical sales and service , Internet

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
When the sales manager at my local Kay Jeweler's handed me the bill for my product three years ago and it was twice what I thought they said, I didn't complain and was just thankful for their high quality product.

When I called the store only days later to ask what monthly payments would be, and the branch manager mentioned "a couple of hundred dollars per month," and the actual bill on my statement later was TWICE that I didn't complain, just did whatever I could to make those monthly payments go down.

When i faithfully made payments every month and requested my minimum payment go down with the balance and the sales representatives were less than kind each time to my requests, I continued to make payments as best as I could no questions asked.

But when my account's available credit decreases by thousands of dollars in one day without Kay's notice ahead of time or IMMEDIATE notification upon decreasing of the amount, I do complain.  Kay decided today to lower my account's available credit so that I only have less than a hundred available in credit as opposed to thousands, thus hurting my credit score tremendously because it shows my percentage of credit used going down profoundly also. 

I guess the same company that has gotten the money owed for me plus hundreds and thousands more in interest over years of faithful payment can do this in the fine print, but is there anything I can do to ensure my credit score is not harmed? 

This report was posted on Ripoff Report on 02/06/2013 05:26 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!