Kay Jewelers Kay Jewelers stole my 14K White Gold Wedding Band Salem Oregon

 In May of 2013 I took two gold rings in to be cleaned and re-rotered. I had done this every 6 months for the last five years.

But this time, the first ring came back on time, and the second was delayed. The delayed ring was a heavy, thick, 14K white gold wedding band.

When it came in a week later, I noticed that it was not the same ring that I had dropped off. The ring given to me was light, flimsy feeling, and had a different sound to it when tapped on surface. But the main difference was the weight and thickness. And it didn't fit either. It was bigger, indicating a different ring.

When I told the sales clerk, she was kind, but denied that it had happened. She said that it had to be the same ring that I dropped off. But, how do you tell someone who has been wearing a ring for five years that they are mistaken? It didn't feel the same, look the same, or wear the same.

I never got anywhere with the clerk. And I never got my ring back. I am just sick about this. Someone obviously swapped it out because of the thickness and quality. It's sad because there is nothing that I can do about this. It is basically the sales person's word against mine.

I will never do business with Kay Jewelers again.