KiS Golf Concord, David Kinard And President Chuck Nance An absolute nightmare! Beware of Chuck Nance, Kis Golf, et al! Concord North Carolina

I just think it is funny that now the company is going bankrupt. Seems like Gary was right all along. And now all these people in the Charlotte area have lost thousands of dollars because of their business practices. Way to go Gary.

I just think it is funny that now the company is going bankrupt. Seems like Gary was right all along. And now all these people in the Charlotte area have lost thousands of dollars because of their business practices. Way to go Gary.

I just think it is funny that now the company is going bankrupt. Seems like Gary was right all along. And now all these people in the Charlotte area have lost thousands of dollars because of their business practices. Way to go Gary.

I just think it is funny that now the company is going bankrupt. Seems like Gary was right all along. And now all these people in the Charlotte area have lost thousands of dollars because of their business practices. Way to go Gary.

I am glad I saw the many forums online about KIS, whether good or bad. I can honestly say my wife and I were called about some free gift cards and we were told upfront we had to sit through the presentation. We agreed. We viewed the full presentation and of course were offered the package. I have done sales for H.P./Best Buy and I am familiar with sales tactics. Our sales rep was named Larry in Opry Mills Nashville, TN and he was completely honest, upfront and no pressure at all. Yes he tried to offer discounts and even a deferred payment plan. I didn't expect anything less, its sales. But he happily gave us our gift cards and a trip with no hassle after we politely declined. We even tried to win the cruise. with no problem and he gave us tips He gave us his card, let use the simulator and even let us use some KIS clubs. If I truly could afford it, I may have purchased based on how nice he was. From reading all of the stories it seems the majority of the complaints come from one region. I may have gotten lucky and got a good sales rep, but even for a company like H.P. or Best Buy you have some bad sales reps & managers. I hope for all those involved their issues are resolved. If there is a paper trail let it speak for itself and seek legal counsel. Hopefully we can all learn from this...just say no and leave! If you never get the free gifts, so what, at least your not out thousands of dollars. I have made sure my wife & I sign nothing unless we are together and 100% agree and if it's a good sales rep he'll let you come back after you think about it. some companies hate that, but I have had much success in being honest and making sure people actually want what they purchase.

Can I call you Mitch?

Firstly, it is somewhat unethical to drive a Hummer NOW KNOWING the actual costs and repercussions. Do you enjoy sending fuel money to people in the middle east who hate your guts? People who then use this money to fund a general campaign with the main focus being, and not necessarily in this order: to torch Israel and take back Palestine (you would call it Jerusalem), convert Turkey into a theocratic nation, similar to what Pakistan was and what Iran is now, same thing with Iraq as soon as we leave, (and gosh, I wonder why we went over there in the first place?...), and then focus their attention on the infidels in the West. That would be us, assuming you live in the states.

Secondly, I am not even going to go into the environmental issues associated with gas guzzler behavior. I would like to recommend a documentary called Who Killed the Electric Car. Maybe it does a better job at explaining the problem. Or are you too busy watching Rambo on the LCD screen inside your Tahoe? (On a side note, in the interest of delivering a balanced argument, I searched for positive information concerning SUV's. However, I can't find ANY. I wonder why?)

Thirdly, Gary does have to take ownership of the problem. However, I think Gary followed through in a timely manner in order for KIS Golf to do the right (ethical) thing. All this does is reveal the real reason why KIS Golf opens a line of credit. The situation would have been immediately taken care of if Gary or any other KISG customer used their own credit card. They would have simply stopped payment or disputed the charges. Same thing with a check.

Sure you can make payments with the KISG account, which only makes me cringe even more considering the amortization chart on that sweet deal. Sarcasm. I wonder what the rate is from GE Money Bank? Do you know? At 14% with a payoff in 5 years, which is just a guess, that is an additional $2000 + in interest. Not cheap when you bundle it with the original $5515. Yikes. But that is another issue. Maybe you know more on that end since you are a member.

Your rebuttal to this will be Of course KISG opens a line of credit because no one can afford to shell out 5 large on golf lesson.. Ooops.

Lastly, Mitch, yes, Gary's wife also shares in the responsibility. I do not see why she has to show up here in order for the rest of us to discuss the problem. Obviously.

Your friend and mentor,

CR

Ok bud. First off i said my name is Mitchell so don't believe me if you don't want to. And yes, good job on my spelling mistakes. I don't have spell check obviously. To your point of ethics. Good point, however. Where are Gary's ethics or that of his family's. Ethics would say that if you sign a contract you should honor it right? I mean it goes both ways right? And i don't believe you were trying to make the point that driving a hummer is unethical i just hope others think you were joking because if you were being serious about that, then that's probably the most ridiculously moronic thing i've ever heard. Anyways can i get an agreement from you though that where is the wife that actually did the buying. Where is she in all this?

So called Mitchell, do you know what a comparative analogy is? It is when you purposefully use one separate situation and compare the parallels it may share with the topic at hand in order to point out certain facets that are germane to the conversation.

I am not writing about politics or SUV's. I was trying to compare moronic behavior to equal or greater moronic behavior. In this case, the moronic behavior is in fact your defending a business that, as you put, should be looking out for themselves. Look how clever you are.

(T)he company doesn't have to dissolve the contract. This is not the same as saying they should not, but even so called Mitchell realizes they do not have to. And do not mix legality with ethics. I think you have those terms confused and it may be well above your pay grade to determine that legally they may be in the clear. What I was discussing was ethics. Ethically they should dissolve the contract. That is the ENTIRE problem. Someone as sharp as you should have caught that from the beginning, not at the end.

Here we go with another comparative analysis: Legally I can drive a Hummer all I want and guzzle fuel and point and laugh at those who can not drive because they cannot afford it. I drive three Hummers all at the same time and I have them painted red, white, and blue. My local dealership even throws in some Iraqi orphans with every purchase. Yee-haw!

Is it ethical? Answer that honestly, if you can.

The comparison is over the top, but I think there is an obvious distinction between what KIS Golf did legally and what they should have done ethically.

If you can get through this and understand that I am not actually writing about Hummers and gas prices, (but I guess in a way, I am) then you may comment. Other than that, don't bother, so called Mitchell.

Or am I just "illogical and illconceived?" Ill conceived is two words by the way.

In your last post you adamantly defend Gary and attack me, and obviously you were implying political undertones in your attack on me. First off i'm an independent and i vote each election individually on who i believe is the best candidate and i am in no way a party line voter. Good now that's established. You or nobody else has denied that Gary's wife signed the contract. You said "including Gary who admits to the mistake." However during this entire debate we have never heard from Gary's wife who was the one who signed the contract and wanted the clubs. Where is she to say what is right or wrong with the situation?? Secondly, I like to cruise these companies that i have used before and when i see what i believe to be an incredibly biased and blatantly ignorant stance i like to defend whichever side is right. Contract signed, sealed, delivered. DONE DEAL. the company doesn't have to dissolve the contract. Legally, right? Legally they have done nothing unethical or against the law. NO they haven't . Also, what business looks out for the best interest of others? I'm pretty sure businesses look out for themselves or else they go out of business. And i'd like to add that i'm so interested in defending this company because blowhards like you seem to want to add so much to this discussion but i dont' believe you have ever been a part of the company. And you know what also. If i want to buy a Hummer then i can. Its Fing america. If people will buy Hummers then why not make them. That argument you present is illogical and illconceived. No Big Oil sucks. i want to stick it to them, like most americans but most people who have hummers and big suv's aren't that effected by high gas prices. and since when has the government does anything smart? they give tax breaks for lots of things we'll never understand.... The bottom line of the entire situation is that a contract was signed. The company has the right to cancel or not. and i'm sure the company will act in their best interest. So next time you post lets stick to arguing about the situation instead of trying to attack someone personally with assumptions that have nothing to do with Kis golf. That's just kind of child like to attack me instead of the issue at hand and you are obviously more intelligent than that.

So called Mitchell. First of all, my remark concerning Jesus was a joke based on moral codes of conduct. It seems to have flown over your head sir. The company should have dissolved the contract, because that would be the correct and professional thing to do (for a team that holds hands and prays every morning.) If this KIS Golf is such a great place, then they would have no problem recouping the $5K off of another willing customer. However, a household loss of $5,000 + is a completely different situation. That amount can be a substantially profound loss to many individuals, including Gary who admits to the mistake.

Secondly, reading over your numerous posts here, you seem to have a vested interest in defending this business. What gives? If 7-11 wouldn't give me a refund and I got treated poorly trying to get my money back, would you sir jump on here and defend 7-11 because you got a delicious Slurpy one time? I doubt it.

I can only deduce that you are more involved with KIS Golf than you are admitting to, other than your family having a membership. Either that or you are a sycophant for businesses that do not look out for the best interests of the individual. Are you also busy defending Big Oil? Are you also defending the manufacturing Hummers? Are you defending GM for ceasing their electric car division? Do you defend government tax breaks of over $50,000 for SUV's while the tax incentive for a hybrid is $4,000? Because these entities need more suck-ups like you so they can keep sticking it to the middle class. In conclusion, I believe anyone with common sense can see right through your contributions to this discussion as someone slightly more loyal to this company than just another happy member.

I welcome your thoughts.

Most people are not intentionally trying to disrespect Gary and and his wife. You are right in that most states do have laws like that protecting consumers, but the bottom line though that nobody that agrees with Mr. Gary has yet to deny the fact that his wife signed for the clubs and signed many many times on many different sheets of paper. Nobody forced her to sign. As i posted right before you, KIS might not be for everyone. And anyone who does bring GOD into this situation is ignorant, but you did bring it up and say what would jesus have done? Well i think he would have honored the contract he signed. That is exactly what she should do. Schedule a lesson every week for years so that she pays for her contract and more with lessons. If a company is forced to honor a contract then so should a consumer.

Gary,

It seems that everyone here, that can write in English that I can comprehend, is trying to hit you below the belt with comments about your integrity and concerning your relationship with your wife. They have even thrown in God into the mix, as if God is interested in golf. How low.

There is a question concerning the timetable and method of your attempted withdrawal from your contract. Did you send your cancellation in writing or did you just call? I read that you made verbal contact on Monday, the next day, correct?

Most states have laws that allow you to cancel written contracts covering the purchase of certain goods or services within a few days of signing. Many states have laws that allow you to cancel contracts for health club memberships, dating services, weight loss programs, dance or martial arts lessons, time share properties, hearing aids, etc. Call your state consumer protection agency to find out what contracts, if any, are covered in your state. This information may be too late, and certainly not the type of information that KIS Golf wants consumers to know about.

In general, you may cancel within three days of signing a contract, but it must be mailed before midnight of the third day. However, it seems that if you called the store the next day, they had the option to accept your withdrawal over the phone. I mean, what would Jesus do?

p.s. KIS Golf is currently trying to run their scam on me, but I keep stringing along their sales person so I can waste her time. Luckily I found YOUR post and the comments by these remarkable people at Ripoff Report first! Thank you Gary!!


Christian R.
Dallas TX

as Mr. Nance stated kis golf isn't for everyone. If you can put your stupid pride behind you and take instruction from a professional then it may be for you. but if you are an arrogant golfer who buys the latest gadgets and 2000 dollar clubs then it isn't for you. i personally love my kis clubs and will never play anything else but thats me. i have seen thousands of reports on this website of companys not honoring contracts, but in this case a person is not honoring a contract. is their a corporate report website where kis can put gary and his wife's name on there so other companies look at his comments and maybe decide not to give him that loan or whatever. i don't think he'd like that. his wife and him would be pissed if they tried to join and never got clubs so whatever. he's hypocritical. kis isn't a scam or a fraud. i mean you get golf clubs made specifically for you and you can choose the shafts and grips and lessons forever. lessons alone for several years more than pay for the contract. but most men can't let go of their arrogant pride to listen to instruction.

Yes, I am amazed that there are people out there whose lives are so superficial, that they have time to put forth their best energy to write garbage like this all day long!

Gary, I hope that the Lord removes the bitterness that you are harboring, that actually causes you to write for hour upon hour, day and night, with such personal hatred, (along with such personal ignorance.)

Golf advocate, your comment is so illiterate and poorly written, with such horrible spelling, that I was Wondering if you were actually a six year old trying to form sentences for the first time. In any event, I thing the only thing your comment brought to light is that you are better off not commenting at all, until you master the English language.

I have been a part of Kis golf for three years, and over that time, I have gotten to know the managers and employees from every store in the company. I have personally been in many of the company meetings that have been spoken of in these blogs, and I have come to know and deeply admire CEO George M. I have also known CFO Jim G for many years even before being with KIS, and I have recently come to know the President, Chuck.

The slanderous comments that I have seen about the company, and about these men, are horrible, and personally offensive to me.

The three men mentioned above are some of the best people that I have ever met. They are God fearing, honest in their dealings, concerned about thier customers. This is a fact, and the silly opinions of a bitter employee who was not able to maitain his/her job, or the rantings of a man who is defeated because he is not being permitted to break the rules of his contract, do not change this fact.

Hopefully, the readers of this report will not take ignorant remarks as stated in this report to heart, but instead, go and visit any one of the eleven awesome KIS locations. Talk to the manager yourself. dont jump on the bandwagon of losers, whose wheels have probably come off long ago in their own lives. See what thousands are excited about, instead of what a few are condeming.

KIS Golf is an AWESOME COMPANY, with a great idea. FAMILY QUALITY TIME. I have read some mockery about this, but again, I know that regardless of what people have writted, GEORGE M is very passionate about incorporating golf into the family, and that is the truth. No matter what the ignorant choose to pen, it does not change what is true. And what is true, is that KIS has helped many families acheive this goal, and each time it has done so, George's purpose and desire for the company has once again been met.


I am glad that the negative writers on this report were never my employees. Those are the type of people that spread trouble and negativity wherever they go. Probably have hurt many people before, and probably will all their sorry lives.

MIKE

c nance, what a piece of work. I will give him credit as he is 100% incorrect in all his interesting character assumptions in regards to people he thinks he knows -- good try bub. c nance has been on several other sites referencing the kis practice just about weekly and in some cases many times in a day. Its called a statcounter.com

My personal success before kis golf came because of simply serving and treating others with respect & honesty & passion. After my encounter with this deceptive, unethical operation I can say that I have been spared by His Grace -- further embarrassment, and any future possibility of legal recourse or bearing in my business & social community standings. Lawyers, leaders in high level business, the church and even the media whom have seen the mail, said this house may tumble in time. The hope and truly pray always for a change in a business practice everyone knows uses questionable processes. They have said things are better @ kis, so I would think it best to find out. Thats likely with a changing of the guard.

There are many things I can verbalize that are true, yet only would bring more worthless responses that have missed the mark again and again. I have talked to enough caddies, employees, members and worked at a high level enough to know what we know to be true. As c nance says this is his last visit and rest assure mine as well. I pray the best to come...

Never justify a result desired in anything -- by justifying a process that is questionably in order to achieve that desired result. Many know this is true.

c nance, what a piece of work. I will give him credit as he is 100% incorrect in all his interesting character assumptions in regards to people he thinks he knows -- good try bub. c nance has been on several other sites referencing the kis practice just about weekly and in some cases many times in a day. Its called a statcounter.com

My personal success before kis golf came because of simply serving and treating others with respect & honesty & passion. After my encounter with this deceptive, unethical operation I can say that I have been spared by His Grace -- further embarrassment, and any future possibility of legal recourse or bearing in my business & social community standings. Lawyers, leaders in high level business, the church and even the media whom have seen the mail, said this house may tumble in time. The hope and truly pray always for a change in a business practice everyone knows uses questionable processes. They have said things are better @ kis, so I would think it best to find out. Thats likely with a changing of the guard.

There are many things I can verbalize that are true, yet only would bring more worthless responses that have missed the mark again and again. I have talked to enough caddies, employees, members and worked at a high level enough to know what we know to be true. As c nance says this is his last visit and rest assure mine as well. I pray the best to come...

Never justify a result desired in anything -- by justifying a process that is questionably in order to achieve that desired result. Many know this is true.

c nance, what a piece of work. I will give him credit as he is 100% incorrect in all his interesting character assumptions in regards to people he thinks he knows -- good try bub. c nance has been on several other sites referencing the kis practice just about weekly and in some cases many times in a day. Its called a statcounter.com

My personal success before kis golf came because of simply serving and treating others with respect & honesty & passion. After my encounter with this deceptive, unethical operation I can say that I have been spared by His Grace -- further embarrassment, and any future possibility of legal recourse or bearing in my business & social community standings. Lawyers, leaders in high level business, the church and even the media whom have seen the mail, said this house may tumble in time. The hope and truly pray always for a change in a business practice everyone knows uses questionable processes. They have said things are better @ kis, so I would think it best to find out. Thats likely with a changing of the guard.

There are many things I can verbalize that are true, yet only would bring more worthless responses that have missed the mark again and again. I have talked to enough caddies, employees, members and worked at a high level enough to know what we know to be true. As c nance says this is his last visit and rest assure mine as well. I pray the best to come...

Never justify a result desired in anything -- by justifying a process that is questionably in order to achieve that desired result. Many know this is true.

c nance, what a piece of work. I will give him credit as he is 100% incorrect in all his interesting character assumptions in regards to people he thinks he knows -- good try bub. c nance has been on several other sites referencing the kis practice just about weekly and in some cases many times in a day. Its called a statcounter.com

My personal success before kis golf came because of simply serving and treating others with respect & honesty & passion. After my encounter with this deceptive, unethical operation I can say that I have been spared by His Grace -- further embarrassment, and any future possibility of legal recourse or bearing in my business & social community standings. Lawyers, leaders in high level business, the church and even the media whom have seen the mail, said this house may tumble in time. The hope and truly pray always for a change in a business practice everyone knows uses questionable processes. They have said things are better @ kis, so I would think it best to find out. Thats likely with a changing of the guard.

There are many things I can verbalize that are true, yet only would bring more worthless responses that have missed the mark again and again. I have talked to enough caddies, employees, members and worked at a high level enough to know what we know to be true. As c nance says this is his last visit and rest assure mine as well. I pray the best to come...

Never justify a result desired in anything -- by justifying a process that is questionably in order to achieve that desired result. Many know this is true.

Being a former employee of KIS Golf, I would like to shed some light on what I have read....

No one forced you into joining...the paper work speaks for itself...you have to have at least 5 signatures to complete. The custom clubs are made that very evening once the order is put in. That was explained at the table. If I place an order with Ping, Callaway, or Titleist for custom made clubs...there is NO REFUND!

Get over it!

I am sick of reading all of the personal attacks directed @ Chuck Nance and Jim Golden. I am on the board of directors for our local Make A Wish Foundation and Mr. Chuck Nance and Mr. Jim Golden have personally made sure that our foundations golf outting has plenty of KIS products and give aways. I cannot say enough good things about Chuck, Jim and George and the staff of KIS Golf.
We gave over $20000 to Make A Wish....mainly because of Chuck and Jim.


Bo Swayze
Cody's Canteen
Make A Wish - Chicago

Well I havn't looked at this in awhile and I see we still have the attention of those who are trying hard to convinse themselves they are victims. I see that I have been accused of being undercover. lol thats funny. I also see we have attracted the interest of those who didnt have the ability to be successful in what we do. I havnt spoke to this nonsense in awhile and wont again for even longer than before. So listen up.

This is not for everyone. customer/employee/PARTNER or want to be Partner. So dont beat your self up. Gary, you advised someone to "but out and mind your own business" well we dont have any dealings with you. taking your own advise is hard I know. Employee/Partner want to be. I think your ego has been damaged. Again, this is not for everyone. But guys listen, move on and enjoy life. there are those who use this wonderful vehicle called the internet as a tool to damage which exposes their inabilities to get ahead on their own. Work hard and you will be fine. I am proud to report we are growing and learning and getting better each day. I extend a welcome to anyone who would like to come by one of our locations and look around. It may be just what you have been looking for, or not.

Gary - Haven personally lived the nightmare as a hopeful long term employee who saw behind the doors and the constant disregard for making sure there was any semblance of 100% customer satisfaction or your money back. Our hands were tied and your money was gone. I can say you are not alone. (a disclaimer I am not disgruntled (maybe a kissed off -- yes). Has it cost me, not even going to go there as your head would spin. I saw countless great(total @ 70%) sales people come and go who saw such opportunity. The clubs are nice, the lessons are nice, and some travel is nice. In these blogs sites you will hear kis say, you signed it, and it is not for everyone. Wrong, in a sales staff meeting you are drinking the cool aid and believe it is for everyone, or else...

Gary - Based upon the kis response to you, at this point you will likely join the future new members (whom had a change of mind only a day or two later) as the cost to you of doing business for the sake of YOUR FAMILY. Thats smart go in to debt for your family. You can pay it off. Its on one or two lenders monthly invoices to you. How many things have you bought recently do you finance on more than one card -- for the sake of YOU FAMILY. What a crock.

Remember the decision they want you to make is one that is not based a ""rational decision."" They start with a drawing and end with your signature that comes by a perfectly orchestrated marketing and sales plan. It takes you down the path to deliver you to the door of a 100% ""emotional decision.""

So Gary hang in there. If you want to explore the magnitude you may visit --
www.kisgolf.blogspot.com or www.golfblogger.com (go to Forums >> Equipment Discussions >> then look for KIS... Well over 3500 views). Oh, most of the executives are frequent visitors of these sites, so you are being heard.

I will say one thing that is hopeful directed to kis golf, inc and that is free enterprise dictates the market formula where >> Customer is King = Lasting Business Success

I received a call from this company from an entry I filled out last week. The free trip offer had me thinking 100% that it was a time share offer since this is the MO you hear from those companies. Instead, my wife and I were invited into the store for a 60-90 minute sales pitch. Once I had the company name offering it, I checked out the net to look for complaints like this.

I agree 100% with the consumer that voided the contract. My situation is the same where I am a golfer and my wife wants to learn. I would have done the same if my wife was duped into signing a $5000 contract for a set of clubs and some lessons. What a rip off! I have a fantastic set of clubs I bought for $600, will do the same for my wife when she shows the desire to play consistently, and we practive at Tega Cay for $6.00 on the Cove course, getting a good walking workout at the same time.

Thank you to the consumer for the warning about a shady company and poor business dealings and to the Ripoff Report for publishing it.

Once again, you are butting in where you have no business being. You stated your opinion and your experience. Our opinion and experience with this company is far different from yours. Big deal! It happens every day. The fact is that this company has had numerous BBB complaints in the past couple of years in several states. I guess all of those people are crazy too. Bottom line: You have your oipinion and are entitled to it. You are right, this is an internet forum, and when the President of a company behaves the way this man did it needs to be exposed. When a local manager behaves the way he did, it needs to be exposed. You are not privy to all of the particulars, so your opinion is just that --- an opinion. And, it has no basis with regard you our struggle with this company. Get over yourself and go play golf.

ok bud. you tell me not to judge yet you seem to have passed judgement on this entire company. You said senior management of KIS treated you badly. So far you have mentioned two people. Maybe those two people didn't give you what you wanted and your angry. That's fair, but to label the entire company a scam or fraud would be an unfair judgment on your part. And to address your other point, this is the internet and a consumer website. Anyone and everyone can get on here and give their opinion just like you did. You painted a negative picture of this company and consumers can either agree or disagree with you. If you don't want to be called out or have a discussion like two adults, then don't write on the internet.

Get over it. It is none of your concern. We were treated very shabbily by the senior mgmt of KiS. You have not seen thte email trail. You don't agree with us. We believe our complaint to be legitimate -- you don't (though you were not a party to the transaction) So what gives you the right to sit in judgement? Go harass someone else.

You sir do not make any sense whatsoever. The bottom line is that your wife entered into an agreement. You have not denied this fact. And my name is not chuck. My family actually belongs to the company and in no way is this a "cover" as you say for a travel club. my parents and i got custom clubs and free lessons for life. That is the perfect deal for a beginner such as your wife who might have wanted to learn to play. Let me ask you this and i would like you to answer with a yes or no answer please. Did she sign the contract stating the amount of $5515 that she would pay??

It doesn't matter, Mitchell/Chuck/whoever, whether you understand OUR stance. You are entitled to you opinion, one which we happen to disagree with.

I don't understand how you sir think you have a legit case. Your wife obviously signed a contract and she is obligated to honor that. The company can basically do what it wants to. And i see that you stated several of the "friends" comments were inaccurate, however, you did not deny that your wife signed a contract. Seems to me that you are trying discredit the company when they did nothing wrong. You are mad she signed up and now you want to cancel but you can't.

After re-reading the comments from out so-called friend, I find even more inconsistencies:

She states that golf clubs wer made for my wife and available for pickup the following Wednesday --- quite a feat since Teusday was a national holiday! Also, I was assured by Mr. Nance that the clubs were not made. Nonetheless, KiS never contacted us to tell us they were ready for pickup.

Also the "custom made" part --- The quality of the "custom made" KiS golf clubs can be had at any golf shop for under $400 -- including a very involved and precise fitting.

We have had a membership to a local golf club for a number of years, one which, due to economic circumstances, we have had to cancel. That membership was less than $1000 per year.

KiS's fee for the golf clubs and the membership to a club that is not a golf course was over $5500. The cost of the clubs was not revealed in any of the documents we received.

As far as the part about being "qualified" that the writer makes reference to: I am referring to the KiS policy statement that one must prove an income of at least $40,000 per year to view the presentation and make application. My wife does not earn that much money. End of story.

Further, if my wife wants to learn and enjoy the game of golf, I am behind her 100%, and she knows that.

I never encouraged my wife to ask her friend to contact KiS directly to receive any "free" getaway package. That is a bold-faced lie.

Honestly, I do not believe that this was entirely written by my wife's friend. I think it comes from within the KiS organization, with some personal information gleaned from her. I am pretty certain that the prior rebuttal from the "No Problem" person also came from the same source.

I am not sure I believe that "Anita" filed this rebuttal. When my wife sees it she will be horrified that this is the woman she has called her "friend". If this is truly her "friend" then she will also know that our financial situation does not allow such an extravagence, and as a "friend", would be encouraging KiS to do what we have asked --- rather than supporting KiS. If this is truly the "friend", she must have gotten some serious financial reward for her part in this to betray her friend of more than 40 years.

With regard to the afformentioned "freebies" --- I have no idea what this persoon is talking about. I seem to recall a gift certificate to a restaurant, but do not know that we have ever used it. We may have. As far as a "free" trip --- absolutely not! I have never had any interest in any trip offered by KiS, nor any other so-called "freebies". The person who wrote the above rebuttal has never spoken to me about this and has no idea what my actual position is outsided of my remarks here and to KiS.

More to the point, KiS has still not done the right thing and rescinded the so-called membership and returned the money to GE credit who, by the way, had been instructed to close the account prior to any of this transpiring. KiS has also been contacted by at least one person from the local Consumer Advocate media and has declined to respond.

It is sad, but this could all have been resolved on Dec. 31, 2007 by the manager at KiS golf simply tearing everything up.

I am responding to the information reported concerning this company, located in Concord, NC. The information provided and sent in concerning the KIS Golf located in Concord in not correct. I am the so-called friend that duped her best friend since childhood into visiting the location while I was having my golf lesson. She went in to just observe and I told her, if not interested, as they had told me, she would receive a gift certificate for a local restrauant, a three day get-away and also a chance to putt for a hole-in-one cruise. While I was taking my lesson, I heard the bell ring and saw her smiling - she had signed up for a "single membership". They had included in her package for her husband to also come in and use their facility and also free lessons with their golf pro.

When you are watching the video, they explain how the clubs are made to fit you so that you can enjoy the game more...also, once you sign up - these clubs are immediately produced. Her clubs were ready to be picked up the Wednesday after she had just signed up that Sunday afternoon. They are still there, custom made for her.

Stating that his wife didn't qualify - everyone out there should know personally that there is not a bank or credit card company that would allow someone to attain an open account for credit without being qualified. They don't need to clubs, and they expect payments to be made.

I cannot imagine a husband stating this about his wife and also the negative statement about her not being able to hit a ball or make a decision like this on her own when she was so excited about the possibility of learning the game and having something else to do other than get up every morning and go to work and come home each day. She was also excited about them being able to enjoy the game and time together.

I have a memebership at KIS and have nothing but positive things to say about the company and the people there....they are always encouraging and helpful and as in any presentation - you have to give them credit....I received everything they offered and the only reason I did not get to take the three day get-away is that I let it expire.

I love my clubs, the facility and the people are like family.

I know for a fact this couple enjoyed the gift certificate for $25 and he was asking his wife constantly to have me contact them direct and get their free get-away weekend package. He wanted the freebies, but that was it, as I'm sure a lot of people. I'm sure if they would have gone in together - maybe he would have seen that his wife has the capabilities to learn the game, he could have enjoyed the facility also and they would have been glad to help. As in any situation, you received more with kindness than treating and talking down to people.

I am sorry this happened, not only to my friend, but to the people at KIS.

Actually we attempted a very civil cessation of everything by 8 AM the next morning. Remember, this happened late on a Sunday afternoon, during a holiday weekend, and my wife and I had not had opportunity to discuss it until that night.

The next day we were met with extreme hostility and the poorest of attitudes that we have ever experienced as consumers. It has escalated sinced then. All they need to do is recognize that we do not wish to be their customers, return the money they got from GE, and tear up the membership. It really is and always has been quite simple. Like your friend, we cannot afford such an extravagance, and now, after our experience with these people, would not, even if we could afford it.

I must say being a customer of Kis golf. That you as the person filing the complaint need to calm yourself down. You signed the contract thus you have an obligation. And if the SAME DAY you called and asked them to cancel. I know they would have. I have a friend who signed up in Atlanta and 2 days later discovered she could not afford it and without question they immediately shut down the account. Maybe you should be more professional and kind hearted in your dealings this is a fair and just company

Need I say any more?

Mr. Nance is clearly punishing us for not wanting to be his customers. I have a copy of every email correspondence. He is blowing things way out of proportion. oNe need only read through the emails sequentially to see the pattern of his own irresponsible tongue. Yes, there are times I am up at 4 - 4:30 am and have responded to emails sent the prior evening. It is not a habit however.

The fact is that my wife acquiesced to contacting Mr. Kinard directly and instructed him to talk with me. I tried to have a conversation with him and I was met with the foulest, most vile language that I have ever experienced --- particularly form a so-called professional in business. I guess he thought that dealing with my wife would scare her into submission.

The bottom line: I have contacted the CEO of the company, without Mr. Nance's help. He has all of the correspondence. He has not favored us with a response. Local media also have our story.

As I have said more times than I care to, all they have to do is reverse the charges to GE, and nullify any membership. We can then part company forever.

This will be the last response from me on this matter, Im shocked that some people act the way they do. I get emails from this person that is sent at all hours of the night and morning. He never sleeps! He calls me names like a second grader would do. I welcome any form of legal action that he woud like to take. The way we do business is by the book. We provide everything we claim and will work within the boundries of expectations. I can say with certainty that we will keep our commitement to this person and his wife will keep hers. So Gary please realize that the way you handled this and the way you have acted is the reason you will meet your obligation. Any exceptions that could have been made have been reconsidered. Once again this will be the last response concerning this situation.

After reviewing Mr. Nance's rebuttal remarks (and I know it was Mr. Nance from the form and spelling), I must say that he is behaving true to form. Our last communicaton from him said that the charge to the GE account was being "taken care of". We assumed that meant it was being reversed as we had asked and closed, as we had previously done. That is not the case. They have done nothing

Mr. Nance states that "a custom product" was produced. Not True! This is not a case of buyers remorse, as he states it. We simply neither want, need, nor can afford their services. My wife succombed to a hard sell technique and, once realizing what had happened, attempted to remedy the situation quickly, so that there would be no loss to either party. Mr. Nance, et al, refused to hear us and are now "suggesting" some loss on their side. Absolute rubbish. This is their customary tactic.

We still cannot get the local store to respond in any responsible way. The manager there refuses to speak with me and is demanding to speak only with my wife. My wife was duped by this man and does not wish to communicate directly with him in any way. We have made that clear to them. They refuse to communicate. We are still puzzled as to why they think they need such angry and adversarial customers. We will not rest until we are restored and, unfortunately, this will cause damage to them. It is all so senseless and could have been forestalled by their responsible corporate behavior on Dec. 31, 2007.

Even more disturbing, we are receiving this kind of treatment from the local folks who claim to pray together every morning before they start their business day. To whom are they praying, and for what reason?

My position on this situation remains. KiSGolf Inc. like alot of companies have policies that dont always favor unhappy customers. I feel sure that anyone who reads the complaint will certainly assume that only one one side of a unique situation has been detailed. Buyers remorse is a very real fealing.

Documents were signed, agreements were made in writing, and a custom product was built. KiSGolf Inc. has over thirteen thousand members. It is hard to keep everyone happy but I am proud of our less than two percent dissatisfaction rate. I would like to exstend a welcome to anyone who would like to tour one of our facilities as we are the fastest growing indoor golf facility in the United States.

Thank you all for recognizing a very angry customer and at this time I dont think it is necesary to address the remarks that were made.

(the internet, what a tool)