leisure products LAGUNA BAY SPAS do not receive ordered hot tub when promised, they refused to REFUND ME MY MONEY Farmingdale, New York

All they do is LIE, I till this company to Court they admired it was a.Stocked item, and was Sold, to another customer. They lost the Court case in January 2013, and were Court Ordered to Repay me my money surprise surprise this unprofessional group of Liars Still ignore a State Supreme Court Order, and have NOT Refunded me my money. I will follow through and put a TN. And NY judgment against them which they will be forced to pay Monthly Interest charges.

The truth is Mrs. Grace customer ordered her hot tub and was told it had a estimated ship date of 2-4 weeks, based on production schedule for that model. It was in fact produced within the timeframe and was scheduled to ship today 5-18-2012 but Mrs. Grace starts calling and cursing everyone and anyone she can find at our company because it did not arrive in time for her party she was having on 5-19-2012. We even offered to deliver a floor model tub and come back and install the custom options she ordered, to no avail. Then we offered her a model that cost $1000 more for the same cost, all trying to make her happy.

This customer is impossible to please and we cannot put a custom spa we manufactured specifically for her with certain options back in our inventory without charging her restocking, and our policy is clearly stated on custom order on the invoice Mrs. Grace signed. We have made every attempt reasonably possible to please her but unfortunately cannot, as she is only interesting in cursing everyone involved.

Randy Johns