Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1131970

Complaint Review: Magic Jack - USA Internet

  • Submitted:
  • Updated:
  • Reported By: tecguy — Edmond Oklahoma
  • Author Not Confirmed What's this?
  • Why?
  • Magic Jack not available Internet USA

Magic Jack, MagicJack or Magic Jack Plus, Magic Jack Rip Off USA Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We bought the MagicJack thinking it would be a good way to save money. We bought it in 2013 and according to their online chat service the deal changed in 2014 and not only were we not informed, but are expected to pay based on the new deal. We paid to port our phone to the new service as a one time charge. Now it has become an annual fee of 9.95. In order to get it to start when we bought it we had to pay to port the number and then a year of service. Apparently the new deal is 6 months free and then pay for servie. We paid for a year but are now expected to pay again after 6 months, along with the $9.95 fee for porting our number.

The advertized $19.95/year is not about $40/year. I am not saying that this is a fortune, but it IS false advertizing and out and out fraud. After paying for the box and the startup costs I am now going to have to find an alternative overnight. Oh yeah...no warning about the charges, just a message when I pick up the phone to use it that tells me I owe them money. The customer service chat just repeated the 2014 deal to me, transferred me to another person who repeated it again and then disconnected the chat. The quality? Eh. The customer service...TERRIBLE! The deal? Fraud....total rip-off! Don't waste your money because they seem cheap. As always, you get what you pay for!

This report was posted on Ripoff Report on 03/19/2014 05:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/internet/magic-jack-magicjack-or-magic-jack-plus-magic-jack-rip-off-usa-internet-1131970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now