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Report: #1329776

Complaint Review: Mariner Finance - Germantown Maryland

  • Submitted:
  • Updated:
  • Reported By: NYCgirl — Maryland USA
  • Mariner Finance Germantown, Maryland USA

Mariner Finance Terrible Customer Service Germantown Maryland

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This company has terrible customer service.  I contacted them about a week with a loan request and they answered the inquiry the next business day which is fine. The agent on the phone said that I should hear something soon.

 

I was expecting to hear from them within the next business day with the decision to fund my loan.  All I got was radio silence.  No one called me at all.  I had to contact them.  What made matters worst, they wanted me to redo my entire application over again.  Finally I had enough and told them forget it.  I decided to contact another firm and got the loan decision within 2 hours

 

Family members have complained about them never returning phone calls which to me is unacceptable.

Stay away from them, they treat their potential customers horribly.

This report was posted on Ripoff Report on 09/23/2016 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mariner-finance/germantown-maryland/mariner-finance-terrible-customer-service-germantown-maryland-1329776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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