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Report: #1204197

Complaint Review: Mariner Finance - Internet

  • Submitted:
  • Updated:
  • Reported By: Dani — zionsville Pennsylvania
  • Author Not Confirmed What's this?
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  • Mariner Finance Internet USA

Mariner Finance Horrible Customer Service!!!!!!!!!!!!!!!! Internet

*Consumer Comment: Try USPS

Show customers why they should trust your business over your competitors...

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I have been trying to get my account unlocked online for at least 2 weeks. When I call the customer service number they ask me to leave a message and dont return my call. The only time they returned my call was when I had to take my son to the doctor. She then told me to call the number again. It says all operators are busy which is b***s*** because I have called that number so many times and never got an actually person ever. I am now late on my payment because they locked me out of my account. Its not like normal banking websites that you can call a 24/7 number and get your account unlocked right away. I am paying my loan off asap and never doing business with them again. I suggest you don't even get involved with them. I may even take a hit on my credit score because this s***** company. Totally a rip off I'm sure I will end up with late fees as well since my payment is now a day late and my online account is not unlocked yet. End rant. All in all take out a loan from your bank or credit union. Way better customer service. 

This report was posted on Ripoff Report on 01/25/2015 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mariner-finance/internet/mariner-finance-horrible-customer-service-internet-1204197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Try USPS

AUTHOR: coast - ()

POSTED: Sunday, January 25, 2015

After the first few days of being unable to access your account you should have mailed them a check.

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