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Report: #818054

Complaint Review: Mattress1One - Port Saint Lucie West Florida

  • Submitted:
  • Updated:
  • Reported By: Ruben — Port Saint Lucie Florida United States of America
  • Author Not Confirmed What's this?
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  • Mattress1One 1707 NW St. Lucie W. Blvd. Port Saint Lucie West, Florida United States of America

Mattress1One Complete ripoff. Do not buy from them. Port Saint Lucie West, Florida

*UPDATE Employee: Warranty

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They got me!  I never thought I would have problems buying mattresses.  I've always purchased from another seller and decided to try Mattress1One in Port St. Lucie West FL a try.  I purchased 4 mattresses from this company.  Two for my Mom's house and two for my house.  My Mom started complaining to me after two weeks that the Mattress was sinking.  I really didn't pay attention.  My Mom went away on vacation.  When she returned she told me to please come and check the mattress.  She was right.   I called the store and spoke to Steve to work something out.  He told me to come in.  When I came in they charged me $150 to replace the mattresses.  The Mattress is supposed to have a 10 year warranty.  When I asked for a copy of the warranty, the sales rep Julius said he didn't have one.  I came home and googled them and it seems alot of us are getting ripped off.  In this bad economy, we expect sales people to be a bit more honest to earn our trust and business.  Unfortunately, this is not the case with Mattress1One. 

I will be taking them to small claims court.


This report was posted on Ripoff Report on 01/04/2012 05:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mattress1one/port-saint-lucie-west-florida-34986/mattress1one-complete-ripoff-do-not-buy-from-them-port-saint-lucie-west-florida-818054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 UPDATE Employee

Warranty

AUTHOR: Al romero - ()

POSTED: Thursday, January 02, 2014

This customer is unhappy again cause they do not understand that the warranty is not given by Mattress1one or any retailer. All mattress warranty are given by the manufacture and on all customer receipts are any and all fees that the customer might have if they have any issues with there mattress and they sign it. This customer was not rippedoff they just want to make it seem like they were.

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