Merchants' Credit Guide Company Sent me a letter saying I owe them 5,555,53 dollars. I called, they knew my ss# and refused to tel me anything else. They hung up on me 2x. Chicago Illinois

i recieved a letter that i owed them $5,555.53. i called and they knew my ss#. i asked what it was for. i was put on hold, then he came back and said he didn't know. put me on hold again. came back and got really mad. i called back and a lady named ms. short started yelling because she said i already call the number 5 minutes ago. she could not answer any of my questions either. she hung up also. the letter is from mr. ken hughes if that means anything. the letter gave me 3 ways to take care of this matter. the merchants's credit guide company also showed up on my credit report. this i do not like. please help me with this matter if you can. (this worries me)

Paula
Raleigh, North Carolina
U.S.A.