Mr Sandless Their finish is not durable and they do not honor their "guarantee" Ohio

 We hired mr sandless to do our hardwood floors on the home that we just bought. The price was good & our floors were in good condition (minus one stain that their guys said they could darken the stain they use on our floors to match it). They did the job in a few hours. The floors did look much better because they were covered in carpet prior & we were happy. After awhile I noticed the finish was chipping off. Then it was getting bad so I noticed on their website that they have a 5 year guarantee. Then I found the email that the owner sent to my husband with the quote & sure enough in writing he put that there was a 5 year guarantee against chipping. I called him the owner & right away he doubted me, but said he's send his partner. His partner told me the names of the guys they had sent, said it was a possibility they screwed up the application steps, mentioned that one of the guys that they sent was a drug addict (I have this guys name also because he told it to me). Needless to say they sent an email that they will not honor their warranty. So now I guess we need to hire a real sanding company & go thru the expense of having our furniture moved because the mr sandless finish is coming up on our feet.