Complaint Review: myheritage.com - Internet
myheritage.com Lets you do a lot of work creating a family tree, and then deletes it for you with no warning Internet
I joined myheritage.com in May 2016. I purchased the premiumplus plan and paid for a year subscription. I inputted a lot of family information on the site, used their matching service to add a lot more, and had a nice family tree going all the way back to the late 17th century. I logged on tonight only to find all that information was gone with no obvious way to retrieve it. It took a lot of work to get all that information, only to have it all disappear with no warning. I do not have the time to re-add all the information, and should not have to. The site does not do what it advertises, and does not retain your family tree information. Unless you enjoy doing a lot of work for nothing, avoid this service.
This report was posted on Ripoff Report on 08/21/2016 12:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myheritagecom/internet/myheritagecom-lets-you-do-a-lot-of-work-creating-a-family-tree-and-then-deletes-it-for-1323670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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