myheritage.com Lets you do a lot of work creating a family tree, and then deletes it for you with no warning Internet

I joined myheritage.com in May 2016.  I purchased the premiumplus plan and paid for a year subscription.  I inputted a lot of family information on the site, used their matching service to add a lot more, and had a nice family tree going all the way back to the late 17th century.  I logged on tonight only to find all that information was gone with no obvious way to retrieve it.  It took a lot of work to get all that information, only to have it all disappear with no warning.  I do not have the time to re-add all the information, and should not have to.  The site does not do what it advertises, and does not retain your family tree information.  Unless you enjoy doing a lot of work for nothing, avoid this service.