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Report: #1355199

Complaint Review: MyHeritage.com - Internet

  • Submitted:
  • Updated:
  • Reported By: mll — Winchester Indiana USA
  • Author Confirmed What's this?
  • Why?
  • MyHeritage.com Internet USA

MyHeritage.com Total scammers. Take your money and you get nothing Internet

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I signed up for their 14 day trial and before 2 days was done I had supposedly used too much space and could not put a small amount of my tree on their site with out them wanting me to upgrade from 75.00 for the trial plus another 135.00 for more space. I think that is crazy so I sent a message to cancel my subscription. Well 14 days go by and I get charged the 75 and I sent another message to them to cancel my subscription and they could keep a months worth. Well still no response and after sending four more request to cancel and delete my information, I still get no response. I tried deleting my information myself and they will not let me.

I am at my wits end to end this thing with them. They keep sending "matches for my tree" and cannot even add their matches to my tree without getting their upgrade site want another 135.00 after I just got robbed of 75.00 from them. I have a big family tree going back to Queen and Kings of England and they will not let me put in enough places for even get out of Jamestown, Va., which is just a few generations. I have traced almost my entire tree back to the 1100's on ancestry and have never had a request for more money for space. I have only 1200 people on my tree and is small compared to many on the site. On myheritage the site will only allow about 150 people for the 75.00 yearly fee.

This report was posted on Ripoff Report on 02/09/2017 08:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myheritagecom/internet/myheritagecom-total-scammers-take-your-money-and-you-get-nothing-internet-1355199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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