Report: #1213400

Complaint Review: Netspend

  • Submitted: Wed, March 04, 2015
  • Updated: Wed, March 04, 2015
  • Reported By: S — new york New York USA
  • Netspend


Netspend MetaBank Again Netspend? Again? Nationwide Nationwide

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$399 missing just like that---right when I need it the most because I am in the process of moving.


IOLTA charged me and I never heard of them before! After reading about them, it seems highly unlikely that they'd rob anyone, they help people.

Just a few minutes ago, I just had 2 bad experiences with reps over the phone (spoke to 3 but the first was really nice-only I don't see the promised paperwork in my inbox). One told me that it will take 10 business days for me to receive an email confirmation which states that my dispute was filed.

She never asked for any of my information and only gave me information in general. She didn't know who she was speaking to and she didn't care.

The other rep I spoke to started off bad right away. [continued below]....

..... He had a bad attitude. I told him I had just spoken to a rep that said I would be emailed forms to file my dispute, when I asked where the documents were that I was supposed to send in...he tells me that I am the one who is supposed to send an email. I asked him what am I supposed to email and he asked for my account information. I didn't give it to him but told him I'd like general information and he hung up. He hung up and this was a callback! He called me 03/04 8:19 EST and hung up on me 2 minutes later.  Why? They get this all the time!!!

They know what is really happening. Truly are not worried about offending the complaining customers...and maybe that is because they know they can't get in trouble when their company is the one ripping off the customers.


Oh and I did say that I think "YOU Netspend" took the money and I do.

All the security measures I have had to face and this happens? And not at any time but just when I have money in this account. I rarely have money in this account but soon as I have my tax refund in the account a very suspicious charge comes through only days later? 


I really like some things about netspend but deposits past $100 aren't worth it. Never get a big deposit into a netspend account will be my mantra and warning to all from now on. 


I am not stupid and clearly they take money from their customers on occasion and then give it back according to ??? I don't know but I pray I can have my own soon. 

Netspend, as a company, you are not above God. 

I can't imagine how many complaints and prayers God has to hear on your behalf. God knows and he is keeping count. 

This report was posted on Ripoff Report on 03/04/2015 06:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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