Report: #930532

Complaint Review: NetTalk - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, August 21, 2012
Updated: Wed, August 22, 2012
Reported By: C — Paso Robles California United States of America

Author Not Confirmed

Why?

NetTalk Internet United States of America

Phone: 1-866-967-1063
Web: www.nettalk.com
Category: Internet Services

NetTalk NetTalk Duo Nettalk duo ripped me off for $100 Internet

*UPDATE Employee: netTALK requirements

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Nettalk sold me a Nettalk duo and said it would work either with a router or without - plugged directly into the computer (as I am on a hotspot). They provided software that does not work on windows 7. They did not follow up on their support. You have to wait for up to and even more than an hour to talk to anyone, and their email support drops tickets. I paid $70 for the equip plus $30 for the service, and could not make one phone call. A big ripoff.

Steer clear of Nettalk!

This report was posted on Ripoff Report on 08/21/2012 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nettalk/internet/nettalk-nettalk-duo-nettalk-duo-ripped-me-off-for-100-internet-930532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

netTALK requirements

AUTHOR: NetTALK Support - (United States of America)

SUBMITTED: Wednesday, August 22, 2012

POSTED: Wednesday, August 22, 2012

Hello,

The netTALK device requires a high speed internet connection just like any other VoIP products

using the internet from a hotspot or mobile device does not deliver the required internet consistency

and percentage of packet delivery to support a live phone call through the internet. even though it is

great for web browsing but when it comes to transmitting voice date it gets a little complicated

we do apologize for the inconvenience but speaking with our tech support agents using satellite internet and/ or hotspot is not recommended with the nettalk device.

thank you,

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