Complaint Review: netTALK - Miami FL
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- Author Confirmed
- netTALK 1100 NW 163RD DRIVE SUITE B4 Miami, FL United States
- Phone:
- Web: https://www.nettalk.com/
- Category: VOIP services, Cell Phone Provider, Cellular Phone Companies, Internet, phone, and TV services
netTALK They sold lifetime service, then shut it off. Miami Florida
*Author of original report: NetTalk has re-activated lifetime TK6000 accounts
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I bought a netTALK TK6000 with "Lifetime" service in 2010. In 2017 they cancelled the service (which was still working until that day) saying it was only for the "lifetime of the unit" (which still worked fine). I contacted customer service but they refused to reactivate my service. Very disappointed at their false advertising.
- Jason Spangler
support.nettalk.com/tk6000/tk6000-talk-plan
"
LIFETIME PLAN TK6000
The lifetime works as long as the device is working. If the device breaks then the plan will also be lost. The lifetime plan only qualifies for TK6000.
If your Tk6000 breaks you may upgrade to a DUO which will give you access to the new DUO features, however the plan would be changed to an annual Basic Plan. "
This report was posted on Ripoff Report on 04/14/2018 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nettalk/miami-fl-33169/nettalk-they-sold-lifetime-service-then-shut-it-off-miami-florida-1438701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
NetTalk has re-activated lifetime TK6000 accounts
AUTHOR: Jason - (United States)
SUBMITTED: Thursday, April 19, 2018
NetTalk has re-activated lifetime TK6000 accounts at some point since the initial discovery.
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