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Ripoff Report | Neutratone Review - Internet - Neutratone internet
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Report: #1254260

Complaint Review: Neutratone - Internet

  • Submitted:
  • Updated:
  • Reported By: Susan — Boca Raton Florida USA
  • Author Confirmed What's this?
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  • Neutratone Internet USA

Neutratone Internet

*UPDATE Employee: Contact Support
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 This company is a true scam. When I received the package there was not one piece of paper or return information in the box, only the cream. They automatically charged credit card $98.95 and I filed a dispute with my credit card company as soon as I saw it appear. I called the company but was told I had no recourse so buyer beware and don't buy anything from this company.

This report was posted on Ripoff Report on 09/11/2015 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neutratone/internet/neutratone-internet-1254260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Contact Support

AUTHOR: Customer Care - (USA)

SUBMITTED: Wednesday, September 23, 2015

POSTED: Wednesday, September 23, 2015

Susan,

Sorry for the inconvenience. The terms and conditions you signed up under state that this was a trial program you signed up for, which carries a charge of $98.95 when your trial period ends. Your 45 Day supply of product were delivered on time, and since we received no notice  of cancellation from you prior to the end of your trial you were charged as per your agreement.

Due to the fact that you have filed a dispute we must respond to the dispute with evidence showing that you did actually sign up for the trial/subscription program.

 

If you have any further questions you may contact support, if support is not able to help you, you may contact administration at admin2@neutratone.com

We'll be happy to assist.

Best Regards,

Neutratone Support

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